Crisp pricing and features

Crisp pricing

Free plan

2 seats, no AI credits

Free trial

14 days, no card

Enterprise: Contact sales. Currency shown as '$' without a code. VAT not included. Yearly payment can be enabled in the app; annual prices not listed. AI credit overage price not stated. 50% nonprofit/student discount on request.

Crisp pricing page (read on 16 October 2026)

Our take

Editorial opinion, reviewed 16 October 2026.

A good fit for

Teams that want a shared inbox and website chat priced per workspace rather than per person.

Look elsewhere if

You want AI on the free plan: Crisp's free plan includes no AI credits.

On pricing

Paid plans are $45, $95 and $295 a month per workspace, with extra seats at $10 a month.

Features

Confirmed on the vendor’s site Vendor says it is not offered Not verified (not the same as no)

• Yes

  Website chat widget

  “Get rid of the Crisp watermark 'We run on Crisp'.” source

• Yes

  Learns from your content

  “Write, manage and edit a dedicated help center that integrates deeply with Crisp.” source

• Not verified

  Document upload

• Yes

  Voice conversation

  “Engage with leads or customers through live audio or video message.” source

• Yes

  Phone calls

  “Answer phone calls and trigger outbound calls right from Crisp.” source

• Yes

  Takes actions on its own

  “Deploy a fully autonomous AI agent to handle customer conversations end-to-end.” source

• Not verified

  Hand-off to a person

• Yes

  Developer API

  “Access Crisp APIs to build custom integrations and automate workflows.” source

• Yes

  Integrations

  “WordPress, Shopify, Slack, HubSpot, Zapier, Salesforce” source

• Yes

  CRM connection

  “Store and manage detailed information about each of your customers.” source

• Not verified

  Books appointments

• Yes

  Multiple languages

  “Translate your messages into over 50 languages on any channel.” source

• Yes

  Analytics

  “Measure conversational activity, customer satisfaction and operator's activity.” source

• Yes

  Remove branding

  “Get rid of the Crisp watermark 'We run on Crisp'.” source

• Not verified

  Enterprise controls

What people use it for

Mainly for: Small and mid-size businesses.

• Website live chat
• AI agent handling conversations
• Shared multichannel inbox
• Help center
• Phone calls from the inbox

Sources

• pricing page: crisp.chat/en/pricing/

Research note: White labelling listed on Plus only. SSO and AI-to-human handoff not confirmed on the pricing page. Currency code not stated.