AI website receptionist
An AI receptionist for your website
Most enquiries now start on a website, often after hours. SpideyChat sits on your site as a chat receptionist: it greets each visitor, answers questions from your own pages, takes their details and passes anything it can't handle to your team. It works in chat on your website. It doesn't answer phone calls.
Free plan, no card needed. Paid plans from $9.99 a month.
What is an AI website receptionist?
An AI website receptionist is a chat assistant on your website that does the front-desk work a receptionist would: it greets visitors, answers common questions from your own content, collects contact details and booking requests, and passes the conversation to a person when needed. Unlike an AI phone receptionist, it works in website chat rather than on calls.
What it does
Greets and answers
Answers opening hours, prices you publish, services, locations and policies from your own pages, day and night.
Takes enquiries
Asks the follow-up questions you'd ask and saves the visitor's name, email or phone with the enquiry.
Collects booking requests
Gathers what a booking needs (service, preferred time, contact) so your team can confirm it.
Hands over
Opens a numbered support ticket or passes the chat to a team member who is online.
What it doesn’t do
- Answer phone calls, voicemail or text messages. For calls, you need a phone answering service.
- Confirm appointments in your calendar. It captures the request; your team confirms it.
- Look up live account, order or patient records.
Illustrative conversation
Hi, are you open on Saturday?
Yes, Saturdays 9am to 1pm. Would you like to request an appointment?
Yes please, a check-up for me and my son.
Happy to. What name and phone number should the team use to confirm a time?
An illustrative example, not a real customer conversation. Answers come from the business's own website.
Questions
Does SpideyChat answer phone calls?
No. SpideyChat is a website chat receptionist. It answers visitors on your website. If you need calls answered, look at a phone answering service; many businesses use both.
Can it book appointments?
It collects booking requests with the visitor's details and preferred time, and your team confirms the booking. It doesn't write appointments into a calendar.
What does it cost compared with a receptionist service?
SpideyChat has a Free plan, then $9.99 or $29.99 a month, flat. Phone answering services usually charge per call or per minute, because people or voice AI handle each call. The two cover different channels.
How long does setup take?
Enter your website address and it reads your pages; most people have an assistant to test within a few minutes. Installing it is one line of code or the WordPress plugin.