Contact us
Send a message with the form, or email the right address below. We reply by email, in English. If you just want to see the product, you don’t need to talk to anyone: build a free demo from your own website.
Send a message
Tell us what you need and where to reach you.
Email addresses
Questions before you buy
Plans, limits, whether it fits your site, or Enterprise pricing.
sales@spideychat.comHelp with your account
Setup, installation, training your chatbot, billing, cancelling, or switching between paid plans.
support@spideychat.comPrivacy and data requests
Access, correction or deletion of personal data, and anything about the privacy policy or terms.
queries@spideychat.comQuick answers
Setup and installation are in the docs. Plans, renewal, cancellation and refunds are on the pricing page. Paying customers cancel from Plans & billing in the dashboard.