Features
SpideyChat trains an AI chatbot on your own business and answers customers 24/7, capturing leads and opening support tickets along the way. One bot covers all of it: an AI chatbot for customer service, an AI chatbot for sales, an AI chatbot for small business teams, and an AI chatbot for ecommerce. Here is what ships with every bot.
A SpideyChat agent answers visitor questions from your own website and documents, qualifies and captures leads, opens numbered support tickets, notifies your team by email or webhook, and hands the conversation to a human when asked. Each of those actions is enabled per agent and off by default, and it works 24/7 from a single line of code.
01 / 04
Learns your business
From the pages and files you already have, kept private to your account.
Teach your bot in whatever form your knowledge already exists. It's a no-code chatbot builder: everything is chunked and embedded into a private vector index, so you get a chatbot that answers from documents you already have.
Point the crawler at your site and SpideyChat reads your pages, extracts the content, and keeps it as part of the bot's knowledge: a chatbot that reads your website and answers from information you already published.
Everything you teach a bot is stored privately in your account and indexed separately per bot, so information never bleeds between bots. Run a chatbot for multiple websites from one account. Data is encrypted in transit, and stored credentials are encrypted at rest.
02 / 04
Answers your visitors
In seconds, at any hour, in the language they write in, looking like part of your site.
Every bot runs on a GPT-4-class large language model tuned for fast, accurate, high-volume support: a 24/7 automated chatbot that streams replies word by word with a typing indicator, day or night.
A single bot greets and answers visitors in their own language automatically, even when your knowledge base is written in just one language. There is nothing to configure.
Make the widget yours: set the bot's name, persona, welcome message, brand color, and quick-action suggestion pills. On Pro and above it's a white label AI chatbot: the “Powered by SpideyChat” badge comes off.
03 / 04
Does the next step
Takes contact details and opens tickets, so a question becomes something your team can follow up.
Turn conversations into pipeline. It's a chatbot with email capture and phone capture during a chat, so an after-hours question becomes a qualified lead instead of a lost one. It converts website visitors into leads while you sleep.
When a visitor needs a person, the widget's “Report an issue” option files a numbered support ticket right inside the chat. It's a chatbot with human handoff: on Pro and above, tickets land in your dashboard inbox for follow-up.
04 / 04
Installs anywhere and reports back
One script tag on any site, and a dashboard that shows what the assistant actually did.
No plugin, framework, or platform lock-in. Copy a single script tag into your site and the AI chat widget for your website goes live for visitors instantly.
An AI chatbot with a dashboard that shows what it's actually doing: total chats, visitors, returning users, captured leads, average AI response time, and satisfaction ratings, with activity by bot and by hour.
Before you decide