Chatbase pricing and features

Chatbase pricing

Free plan

Not verified

Free trial

7-day trial on Hobby, Standard and Pro; card requirement not stated

Enterprise: Contact sales. Visible prices are yearly-billed monthly equivalents; monthly prices ($40/$150/$500) read from the page's embedded price data. Add-ons: extra agents $300 per agent/year; removing 'Powered By Chatbase' $1188/year. API, voice and telephony start at Standard.

Chatbase pricing page (read on 16 October 2026)

Our take

Editorial opinion, reviewed 16 October 2026.

A good fit for

Businesses that want an AI agent trained on their own content, with actions and integrations built in.

Look elsewhere if

You need a free plan, or a widget without the Chatbase name: the pricing page lists trials only, and removing the branding is a $1,188 a year add-on.

On pricing

Hobby is $40 a month, or $32 a month billed yearly, and extra message credits can be topped up.

Features

Confirmed on the vendor’s site Vendor says it is not offered Not verified (not the same as no)

• Yes

  Website chat widget

  “Create, train, and deploy your first AI agent in under 5 minutes, and get it live on your website” source

• Yes

  Learns from your content

  “Build an AI agent trained on your own business data” source

• Yes

  Document upload

  “Add files, websites, text, Q&A, Notion pages, and support tickets to train your AI agent” source

• Yes

  Voice conversation

  “Embed real-time voice conversations with your AI agent in your own app using the Voice Sessions API” source

• Yes

  Phone calls

  “Connect your Twilio account and assign phone numbers so your AI agent can answer inbound calls” source

• Yes

  Takes actions on its own

  “Actions let your AI agent do more than answer questions: trigger a task, pull in data, or hand off to a person” source

• Yes

  Hand-off to a person

  “Hand a conversation from your AI agent to a human agent in the Chatbase Helpdesk, in real time” source

• Yes

  Developer API

  “Complete guide to integrating Chatbase AI Agents using the Chatbase API v2” source

• Yes

  Integrations

  “Shopify, Slack, WhatsApp, Zendesk, Salesforce, HubSpot listed in the plan comparison” source

• Yes

  CRM connection

  “Create support cases and connect customers to live agents in Salesforce when your AI agent needs to escalate” source

• Yes

  Books appointments

  “Let customers check your availability and book meetings on your Calendly calendar without leaving the chat” source

• Yes

  Multiple languages

  “Automatically detect and translate customer messages so your team can support anyone, in any language.” source

• Yes

  Analytics

  “Aggregate your AI agent's activity into chats, topics, sentiment, and helpdesk metrics over time” source

• Yes

  Remove branding

  “Remove 'Powered By Chatbase' ... $1188 /year” source

• Yes

  Enterprise controls

  “SSO ... Audit logs ... Custom roles & permissions (Enterprise)” source

What people use it for

Mainly for: Small to mid-size businesses and support teams.

• Website support chatbot
• Lead capture
• Escalation to a helpdesk
• Voice and phone answering
• E-commerce order help

Sources

• pricing page: www.chatbase.co/pricing
• docs: www.chatbase.co/docs/llms.txt

Research note: The 1 Oct hint of a 50-credit free plan is not on the current pricing page; no free tier is listed. White-labeling is Enterprise or a paid add-on.