Head to head
Chatbase vs SiteGPT
These are close rivals: both train a chatbot on your own pages and files, embed it on your website, and price by message volume. Chatbase leans further into actions and integrations; SiteGPT keeps to website support with plans sized by message count.
On price, Chatbase is cheaper monthly and SiteGPT is slightly cheaper when billed yearly at entry level. Branding removal is an extra cost with both.
Facts read from each vendor’s own site: Chatbase on 16 October 2026, SiteGPT on 16 October 2026.
Should I choose Chatbase or SiteGPT?
Chatbase and SiteGPT both build AI chatbots trained on your website and documents. Chatbase starts at $40 a month, or $32 billed yearly, and charges $1,188 a year to remove its branding. SiteGPT starts at $59 a month, or $39 billed yearly, and sells branding removal as a monthly add-on. Neither lists a free plan; both offer 7-day trials, and SiteGPT's asks for a card.
At a glance
Chatbase
Chatbase builds AI support agents trained on a business's own files, website and help content, deployed on a website widget and on messaging, email and phone channels. Agents can run actions such as escalations, bookings and Stripe or Shopify lookups.
- Free plan
- Not verified
- Starts at
- From $32/month per workspace, billed yearly
- Billing
- subscription + usage credits
SiteGPT
SiteGPT builds AI support chatbots trained on a company's website, documentation, files and connected sources, embedded as a chat widget. It includes a human inbox for takeovers, an API, an MCP server and a CLI.
- Free plan
- No
- Starts at
- From $39/month per account, billed yearly
- Billing
- subscription
Features
Confirmed on the vendor’s site Vendor says it is not offered Not verified (not the same as no)
| Feature | Chatbase | SiteGPT |
|---|---|---|
| Website chat widget | Yes | Yes |
| Learns from your content | Yes | Yes |
| Hand-off to a person | Yes | Yes |
| CRM connection | Yes | Not verified |
| Multiple languages | Yes | Yes |
| Remove branding | Yes | Yes |
Plans and prices
Chatbase
Hobby
700 message credits/month · 2 members · 1 agent · 5 AI Actions per agent · 10 MB training content
$32/month per workspace, billed yearly
Hobby
700 message credits/month
$40/month per workspace
Standard
4,000 message credits/month · 3 members · 8 AI Actions per agent · 20 MB training content · Voice, telephony, API access
$120/month per workspace, billed yearly
Standard
4,000 message credits/month
$150/month per workspace
Pro
15,000 message credits/month · 5 members · 12 AI Actions per agent · 40 MB training content · Advanced analytics
$400/month per workspace, billed yearly
Pro
15,000 message credits/month
$500/month per workspace
Enterprise
SSO · Audit logs · White-labeling · HIPAA-eligible
Contact sales
Usage charges
- Auto-recharge message credits: $40 per 1000 message credits
SiteGPT
Starter
1 chatbot · Up to 4k messages per month · Up to 1,000 pages · 1 member · Basic analytics
$59/month per account
Starter
Billed $468 yearly
$39/month per account, billed yearly
Growth
2 chatbots · Up to 10k messages per month · Up to 10,000 pages · 4 members · API access · Advanced analytics
$129/month per account
Growth
Billed $948 yearly
$79/month per account, billed yearly
Scale
3 chatbots · Up to 40k messages per month · Up to 50,000 pages · 10 members · Webhooks · Zendesk AI Agent
$429/month per account
Scale
Billed $3108 yearly
$259/month per account, billed yearly
Enterprise
HIPAA BAA available
Contact sales
Which to choose
Editorial opinion, based on the facts above.
- Choose Chatbase if
- You want an AI agent that can take actions through integrations, and a lower monthly entry price.
- Choose SiteGPT if
- You want a straightforward website chatbot sized by messages, and you will pay yearly for the lower rate.
Questions
Can I remove the branding?
Yes with both, at extra cost. Chatbase lists removing 'Powered By Chatbase' at $1,188 a year; SiteGPT sells branding removal as an add-on.
Do Chatbase and SiteGPT have free plans?
Neither pricing page lists a free plan. Both offer a 7-day trial, and SiteGPT's trial requires a credit card.
Sources and method
Both products were read on their vendors’ own websites. Features are marked confirmed only with a quote from an official page; anything we could not find is shown as not verified.
- Chatbase, checked 16 October 2026: pricing page, docs
- SiteGPT, checked 16 October 2026: pricing page, official llms.txt
SpideyChat makes a website chat assistant and is listed in this directory alongside other products. We are not affiliated with, sponsored by or endorsed by any other company named here, and their names and trademarks belong to them. Facts are read from each vendor’s own pages on the date shown and can change; check the vendor’s site before you buy. Spotted something out of date? Email support@spideychat.com.