SpideyChat pricing and features

SpideyChat pricing

Free plan

Yes

Free trial

No

Enterprise: Contact sales. Flat monthly plans with a fixed AI token allowance. Replies pause when the month's allowance is used up.

SpideyChat pricing page (read on 16 October 2026)

Features

Confirmed on the vendor’s site Vendor says it is not offered Not verified (not the same as no)

• Yes

  Website chat widget

  “Add it to your website with one line of code” source

• Yes

  Learns from your content

  “Answers from your own website, documents and Q&A” source

• Yes

  Document upload

  “Upload files to the knowledge base” source

• No

  Voice conversation

  “Website chat only. It doesn't answer phone calls” source

• No

  Phone calls

  “Website chat only. It doesn't answer phone calls” source

• Yes

  Takes actions on its own

  “Can capture leads, open tickets and fetch a person on its own” source

• Yes

  Hand-off to a person

  “Live inbox: a person can take over a conversation” source

• No

  Developer API

  “No public developer API; new leads can be posted to a webhook” source

• Yes

  Integrations

  “Install guides for WordPress, Wix, Squarespace, Shopify and Webflow” source

• No

  CRM connection

  “No built-in CRM integrations yet” source

• No

  Books appointments

  “It doesn't connect to a calendar or confirm a time” source

• Yes

  Multiple languages

  “Replies in the visitor's language” source

• Yes

  Analytics

  “Conversation and lead reporting in the dashboard” source

• Yes

  Remove branding

  “Remove SpideyChat branding on Pro” source

• No

  Enterprise controls

  “Team seats and two-factor sign-in; no SSO” source

What people use it for

Mainly for: Small businesses that want a website assistant at a flat monthly price.

• Answering website visitors
• Capturing leads
• Support tickets on Pro
• Live chat hand-off

Sources

• pricing page: spideychat.com/pricing