Customer support

Botsonic pricing and features

Botsonic builds AI agents trained on uploaded files, websites and synced sources such as Google Drive and Notion, embedded as a website chat widget or connected to messaging apps. Higher plans add agentic workflows and helpdesk handoff.

By Writesonic, Inc.Official websiteChecked 16 October 2026

Product change: Now on its own domain: writesonic.com/botsonic redirects (308) to botsonic.com. Site footer still reads 'Copyright © 2024 Writesonic, Inc.'

Botsonic pricing

Free plan
Not verified
Free trial
7 days on all plans; card requirement not stated
  • Starter

    1 team member · 1,000 messages / month · 1 chatbot · 10M uploaded characters · 3 Agentic Actions

    $19/month per account

  • Starter

    Same limits as monthly Starter

    $16/month per account, billed yearly

  • Professional

    2 team members · 3,000 messages / month · 2 chatbots · 50M uploaded characters · 5 Agentic Actions

    $49/month per account

  • Professional

    Same limits as monthly Professional

    $41/month per account, billed yearly

  • Advanced

    5 team members · 12,000 messages / month · 100M upload characters · 5 workflows and 10 agentic actions · API Access

    $299/month per account

  • Advanced

    Same limits as monthly Advanced

    $249/month per account, billed yearly

  • Enterprise

    SSO/SAML login · Handoffs to Zendesk, Freshdesk, Salesforce · Advanced AI analytics

    Contact sales

Enterprise: Contact sales. Page shows '$' without a currency code. FAQ lists Professional yearly as $40.83/mo vs $41 in the table. Add-ons: remove branding $49/mo, API $49/mo (free on Advanced and Enterprise), Zendesk handoff $199/mo, 2,000 extra messages $25/mo, extra team member $25/mo, 3 extra bots $99/mo. No pay-as-you-go.

Botsonic pricing page (read on 16 October 2026)

Our take

Editorial opinion, reviewed 16 October 2026.

A good fit for
Small businesses that want a low-priced website chatbot trained on their own content.
Look elsewhere if
You need the API or branding removal on a budget plan: each is a $49 a month add-on below the Advanced tier.
On pricing
Starter is $19 a month, or $16 billed yearly, with a 7-day trial.

Features

Confirmed on the vendor’s site Vendor says it is not offered Not verified (not the same as no)

  • Yes

    Website chat widget

    “Effortlessly integrate a custom chat widget into your website” source

  • Yes

    Learns from your content

    “add your website, or sync directly from platforms like Google Drive, Confluence, and Notion” source

  • Yes

    Document upload

    “Upload your files (PDFs, Word documents, Excel spreadsheets)” source

  • Not verified

    Voice conversation

  • Not verified

    Phone calls

  • Yes

    Takes actions on its own

    “Create industry-specific workflows with AI agents that reason and execute tasks automatically” source

  • Yes

    Hand-off to a person

    “Support Handoff Integrations: Ticket and live agent handoff to Zendesk. $199 per month” source

  • Yes

    Developer API

    “API Access* *Free on Advanced & Enterprise Plans $ 49 per month” source

  • Yes

    Integrations

    “Whatsapp, Facebook Messenger, Telegram, Zapier, Wordpress, Slack, Calendly, Notion” source

  • Yes

    CRM connection

    “Email Ticket handoff to Salesforce (Enterprise)” source

  • Not verified

    Books appointments

  • Yes

    Multiple languages

    “Serve global customers in 50+ languages” source

  • Yes

    Analytics

    “Advanced AI analytics (Enterprise)” source

  • Yes

    Remove branding

    “Remove Botsonic branding from the widget and iframe. $ 49 per month” source

  • Yes

    Enterprise controls

    “SSO/SAML login (Enterprise)” source

What people use it for

Mainly for: Small and mid-size businesses.

  • Website support chatbot
  • Lead capture forms
  • Agentic workflows
  • Zendesk or Freshdesk handoff

Sources

Research note: Domain move confirmed; ownership by Writesonic inferred from site footer only. Calendly is listed as an integration but booking behaviour is not documented. HubSpot marked 'Soon'.

SpideyChat makes a website chat assistant and is listed in this directory alongside other products. We are not affiliated with, sponsored by or endorsed by any other company named here, and their names and trademarks belong to them. Facts are read from each vendor’s own pages on the date shown and can change; check the vendor’s site before you buy. Spotted something out of date? Email support@spideychat.com.