Customer support
Botsonic pricing and features
Botsonic builds AI agents trained on uploaded files, websites and synced sources such as Google Drive and Notion, embedded as a website chat widget or connected to messaging apps. Higher plans add agentic workflows and helpdesk handoff.
By Writesonic, Inc.Official websiteChecked 16 October 2026
Product change: Now on its own domain: writesonic.com/botsonic redirects (308) to botsonic.com. Site footer still reads 'Copyright © 2024 Writesonic, Inc.'
Botsonic pricing
- Free plan
- Not verified
- Free trial
- 7 days on all plans; card requirement not stated
Starter
1 team member · 1,000 messages / month · 1 chatbot · 10M uploaded characters · 3 Agentic Actions
$19/month per account
Starter
Same limits as monthly Starter
$16/month per account, billed yearly
Professional
2 team members · 3,000 messages / month · 2 chatbots · 50M uploaded characters · 5 Agentic Actions
$49/month per account
Professional
Same limits as monthly Professional
$41/month per account, billed yearly
Advanced
5 team members · 12,000 messages / month · 100M upload characters · 5 workflows and 10 agentic actions · API Access
$299/month per account
Advanced
Same limits as monthly Advanced
$249/month per account, billed yearly
Enterprise
SSO/SAML login · Handoffs to Zendesk, Freshdesk, Salesforce · Advanced AI analytics
Contact sales
Enterprise: Contact sales. Page shows '$' without a currency code. FAQ lists Professional yearly as $40.83/mo vs $41 in the table. Add-ons: remove branding $49/mo, API $49/mo (free on Advanced and Enterprise), Zendesk handoff $199/mo, 2,000 extra messages $25/mo, extra team member $25/mo, 3 extra bots $99/mo. No pay-as-you-go.
Botsonic pricing page (read on 16 October 2026)
Our take
Editorial opinion, reviewed 16 October 2026.
- A good fit for
- Small businesses that want a low-priced website chatbot trained on their own content.
- Look elsewhere if
- You need the API or branding removal on a budget plan: each is a $49 a month add-on below the Advanced tier.
- On pricing
- Starter is $19 a month, or $16 billed yearly, with a 7-day trial.
Features
Confirmed on the vendor’s site Vendor says it is not offered Not verified (not the same as no)
- Yes
Website chat widget
“Effortlessly integrate a custom chat widget into your website” source
- Yes
Learns from your content
“add your website, or sync directly from platforms like Google Drive, Confluence, and Notion” source
- Yes
Document upload
“Upload your files (PDFs, Word documents, Excel spreadsheets)” source
- Not verified
Voice conversation
- Not verified
Phone calls
- Yes
Takes actions on its own
“Create industry-specific workflows with AI agents that reason and execute tasks automatically” source
- Yes
Hand-off to a person
“Support Handoff Integrations: Ticket and live agent handoff to Zendesk. $199 per month” source
- Yes
Developer API
“API Access* *Free on Advanced & Enterprise Plans $ 49 per month” source
- Yes
Integrations
“Whatsapp, Facebook Messenger, Telegram, Zapier, Wordpress, Slack, Calendly, Notion” source
- Yes
CRM connection
“Email Ticket handoff to Salesforce (Enterprise)” source
- Not verified
Books appointments
- Yes
Multiple languages
“Serve global customers in 50+ languages” source
- Yes
Analytics
“Advanced AI analytics (Enterprise)” source
- Yes
Remove branding
“Remove Botsonic branding from the widget and iframe. $ 49 per month” source
- Yes
Enterprise controls
“SSO/SAML login (Enterprise)” source
What people use it for
Mainly for: Small and mid-size businesses.
- Website support chatbot
- Lead capture forms
- Agentic workflows
- Zendesk or Freshdesk handoff
Sources
- pricing page: botsonic.com/pricing
- product page: botsonic.com/
- redirect to botsonic.com (domain move): writesonic.com/botsonic
Research note: Domain move confirmed; ownership by Writesonic inferred from site footer only. Calendly is listed as an integration but booking behaviour is not documented. HubSpot marked 'Soon'.
SpideyChat makes a website chat assistant and is listed in this directory alongside other products. We are not affiliated with, sponsored by or endorsed by any other company named here, and their names and trademarks belong to them. Facts are read from each vendor’s own pages on the date shown and can change; check the vendor’s site before you buy. Spotted something out of date? Email support@spideychat.com.