DocsBot AI pricing and features

DocsBot AI pricing

Free plan

Personal use: 1 bot, 50 source pages, 100 AI credits/month, no card

Free trial

Standard plan trial on request for eligible businesses; 14-day money-back guarantee

Enterprise: Contact sales. Annual totals read from the page's structured data ('Two months free with annual plans!'). Monthly add-ons: $49 per 5k AI credit limit increase, $19 per extra bot, $29 per 10k extra source pages, $19 per extra team user (Business and Enterprise only). Larger models and actions use more credits.

DocsBot AI pricing page (read on 16 October 2026)

Our take

Editorial opinion, reviewed 16 October 2026.

A good fit for

SaaS and product teams whose support answers live in their documentation.

Look elsewhere if

You want an unbranded widget on a mid-priced plan: that starts at Business, $499 a month.

On pricing

There is a free plan for personal use; Personal is $49 a month and Standard $149.

Features

Confirmed on the vendor’s site Vendor says it is not offered Not verified (not the same as no)

• Yes

  Website chat widget

  “All plans can adjust basic colors, styling, and placement; higher tiers unlock custom CSS and unbranded widgets.” source

• Yes

  Learns from your content

  “Use websites, PDFs, Word docs, Markdown, HTML, RSS feeds, spreadsheets, manual entries, or our API.” source

• Yes

  Document upload

  “Use websites, PDFs, Word docs, Markdown, HTML, RSS feeds, spreadsheets, manual entries, or our API.” source

• Yes

  Voice conversation

  “Realtime voice agents (Standard and Business)” source

• Not verified

  Phone calls

• Yes

  Takes actions on its own

  “8 Actions per bot ... Stripe billing support actions” source

• Yes

  Hand-off to a person

  “Escalation ticket creation (Standard and Business)” source

• Yes

  Developer API

  “Yes. Our developer docs cover the public API along with admin endpoints and usage guides.” source

• Yes

  Integrations

  “Zapier/Workflow automations, Slack integration, Messenger, WhatsApp, and Telegram, Help Scout integration” source

• Yes

  CRM connection

  “Native CRM lead delivery (Standard and Business)” source

• Yes

  Books appointments

  “Scheduling tools - Calendly, Cal.com, TidyCal” source

• Yes

  Multiple languages

  “Supports over 100 languages!” source

• Yes

  Analytics

  “Basic analytics; Conversation analytics; Question analytics” source

• Yes

  Remove branding

  “Unbranded chat widgets (Business)” source

• Yes

  Enterprise controls

  “SSO options (Enterprise)” source

What people use it for

Mainly for: SaaS and product teams with documentation-heavy support.

• Documentation Q&A widget
• Support ticket deflection
• Escalation ticket creation
• Meeting scheduling in chat
• Help Scout reply drafting

Sources

• pricing page: docsbot.ai/pricing

Research note: Free tier is described as for personal use. Unbranded widgets start at Business ($499/mo). Phone calling not found.