CustomGPT.ai pricing and features

CustomGPT.ai pricing

Free plan

Not verified

Free trial

7-day free trial on Standard and Premium

Enterprise: Contact sales. Currency USD per the page's structured data. Branding removal starts at Premium. Enterprise can pay by wire transfer or ACH.

CustomGPT.ai pricing page (read on 16 October 2026)

Our take

Editorial opinion, reviewed 16 October 2026.

A good fit for

Organisations with large document collections that want an AI agent answering from them.

Look elsewhere if

You want a low entry price or a free tier: plans start at $89 a month billed yearly, after a 7-day trial.

On pricing

Standard is $99 a month, or $89 billed yearly; removing the branding starts at Premium.

Features

Confirmed on the vendor’s site Vendor says it is not offered Not verified (not the same as no)

• Yes

  Website chat widget

  “embed it into your website or helpdesk, and add it as a live chat widget” source

• Yes

  Learns from your content

  “Train on business websites, helpdesks, knowledge bases and public web content” source

• Yes

  Document upload

  “Office documents (Word, PowerPoint) and 1,400+ document formats: included in Standard” source

• Not verified

  Voice conversation

• Not verified

  Phone calls

• Yes

  Takes actions on its own

  “allows your agent to go beyond answering questions and perform real-world tasks by connecting to external systems” source

• Not verified

  Hand-off to a person

• Yes

  Developer API

  “RAG API access” source

• Yes

  Integrations

  “WordPress, Zapier, Zendesk Knowledge Base, Shopify, Google Drive, Notion” source

• Yes

  CRM connection

  “Connect your HubSpot CRM as a source so your agent can answer questions using your deals, contacts” source

• Not verified

  Books appointments

• Yes

  Multiple languages

  “Multi-language support (90+ languages): included in Standard” source

• Yes

  Analytics

  “Basic analytics 7-day history Full history Full history” source

• Yes

  Remove branding

  “Remove “Powered by CustomGPT.ai” branding / white-labelling: included in Premium” source

• Yes

  Enterprise controls

  “Custom SSO: included in Enterprise” source

What people use it for

Mainly for: Businesses, associations and enterprises with large document sets.

• Website support agent
• Internal knowledge search
• Document Q&A with citations
• RAG API for developers

Sources

• pricing page: customgpt.ai/pricing/
• docs: docs.customgpt.ai/llms.txt
• official llms.txt: customgpt.ai/llms.txt

Research note: No voice conversation, phone, human handoff or booking feature found in official pages; trains on audio files but that is content ingestion, not voice chat.