Customer support

Chatling pricing and features

Chatling builds AI agents and chatbots trained on a knowledge base of website content and files, embedded as a web widget or on messaging channels. It includes actions, workflows, live chat with human handoff and a choice of many AI models.

By ChatlingOfficial websiteChecked 16 October 2026

Chatling pricing

Free plan
200 AI credits, 1 AI agent, 1 seat, 500,000 knowledge base characters
Free trial
Not verified
  • Free

    200 AI credits · 1 AI agent · 1 seat · 500,000 knowledge base characters

    Free

  • Starter

    1,750 AI credits · 2 AI agents · 2 seats · 10 million knowledge base characters · API access

    $25/month per account

  • Starter

    Billed $250 annually

    $21/month per account, billed yearly

  • Growth

    6,000 AI credits · 5 AI agents · 5 seats · 30 million knowledge base characters

    $75/month per account

  • Growth

    Billed $750 annually

    $63/month per account, billed yearly

  • Scale

    35,000 AI credits · 7 AI agents · 10 seats · 100 million knowledge base characters · Branding removal

    $295/month per account

  • Scale

    Billed $2,950 annually

    $246/month per account, billed yearly

Enterprise: Contact sales. Page shows '$' without a currency code. Credits per message vary by model (0.5 to 25). Monthly add-ons: +$10 per 1,000 AI credits, +$3 per extra AI agent, +$10 per seat, +$35 to remove branding, +$10 per custom domain. Custom plans on request.

Chatling pricing page (read on 16 October 2026)

Our take

Editorial opinion, reviewed 16 October 2026.

A good fit for
Small businesses that want a website chatbot with a free tier and a low entry price.
Look elsewhere if
You want simple per-message pricing: one message uses between 0.5 and 25 credits depending on the AI model.
On pricing
Starter is $25 a month, or $21 a month billed yearly; the free plan includes 200 AI credits.

Features

Confirmed on the vendor’s site Vendor says it is not offered Not verified (not the same as no)

  • Yes

    Website chat widget

    “Learn how to add Chatling to your website.” source

  • Yes

    Learns from your content

    “Total number of characters for your AI knowledge base.” source

  • Yes

    Document upload

    “Maximum size of individual files that can be uploaded to the Knowledge Base.” source

  • Not verified

    Voice conversation

  • Not verified

    Phone calls

  • Yes

    Takes actions on its own

    “Actions empower your AI agent to execute tasks seamlessly and in real-time while it converses with customers.” source

  • Yes

    Hand-off to a person

    “Learn how to use the Live Chat & Human Handoff feature in Chatling.” source

  • Yes

    Developer API

    “API access” source

  • Yes

    Integrations

    “Google Sheets, Cal.com, Zapier, Zendesk, Zoho, Hubspot, Slack, Airtable” source

  • Yes

    CRM connection

    “Find, create, and update HubSpot CRM records with your AI Agent.” source

  • Yes

    Books appointments

    “Let users book available Google Calendar times inside the chat.” source

  • Yes

    Multiple languages

    “Yes, it can understand and respond in over 80 languages.” source

  • Yes

    Analytics

    “View detailed analytics of your AI agents, such as number of new conversations and contacts, peak chat times” source

  • Yes

    Remove branding

    “Remove the 'Powered by Chatling' branding from the web widget.” source

  • Not verified

    Enterprise controls

What people use it for

Mainly for: Small businesses and growing support teams.

  • Website support chatbot
  • Booking meetings in chat
  • Live chat with handoff
  • HubSpot lead and ticket updates

Sources

Research note: Voice is speech-to-text voice input only (250 to 3,000 min/mo on paid plans), not spoken replies, so voice left unverified. No SSO or audit log found. Branding removal included on Scale, add-on elsewhere.

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