Customer support
Chatling pricing and features
Chatling builds AI agents and chatbots trained on a knowledge base of website content and files, embedded as a web widget or on messaging channels. It includes actions, workflows, live chat with human handoff and a choice of many AI models.
By ChatlingOfficial websiteChecked 16 October 2026
Chatling pricing
- Free plan
- 200 AI credits, 1 AI agent, 1 seat, 500,000 knowledge base characters
- Free trial
- Not verified
Free
200 AI credits · 1 AI agent · 1 seat · 500,000 knowledge base characters
Free
Starter
1,750 AI credits · 2 AI agents · 2 seats · 10 million knowledge base characters · API access
$25/month per account
Starter
Billed $250 annually
$21/month per account, billed yearly
Growth
6,000 AI credits · 5 AI agents · 5 seats · 30 million knowledge base characters
$75/month per account
Growth
Billed $750 annually
$63/month per account, billed yearly
Scale
35,000 AI credits · 7 AI agents · 10 seats · 100 million knowledge base characters · Branding removal
$295/month per account
Scale
Billed $2,950 annually
$246/month per account, billed yearly
Enterprise: Contact sales. Page shows '$' without a currency code. Credits per message vary by model (0.5 to 25). Monthly add-ons: +$10 per 1,000 AI credits, +$3 per extra AI agent, +$10 per seat, +$35 to remove branding, +$10 per custom domain. Custom plans on request.
Chatling pricing page (read on 16 October 2026)
Our take
Editorial opinion, reviewed 16 October 2026.
- A good fit for
- Small businesses that want a website chatbot with a free tier and a low entry price.
- Look elsewhere if
- You want simple per-message pricing: one message uses between 0.5 and 25 credits depending on the AI model.
- On pricing
- Starter is $25 a month, or $21 a month billed yearly; the free plan includes 200 AI credits.
Features
Confirmed on the vendor’s site Vendor says it is not offered Not verified (not the same as no)
- Yes
Website chat widget
“Learn how to add Chatling to your website.” source
- Yes
Learns from your content
“Total number of characters for your AI knowledge base.” source
- Yes
Document upload
“Maximum size of individual files that can be uploaded to the Knowledge Base.” source
- Not verified
Voice conversation
- Not verified
Phone calls
- Yes
Takes actions on its own
“Actions empower your AI agent to execute tasks seamlessly and in real-time while it converses with customers.” source
- Yes
Hand-off to a person
“Learn how to use the Live Chat & Human Handoff feature in Chatling.” source
- Yes
Developer API
“API access” source
- Yes
Integrations
“Google Sheets, Cal.com, Zapier, Zendesk, Zoho, Hubspot, Slack, Airtable” source
- Yes
CRM connection
“Find, create, and update HubSpot CRM records with your AI Agent.” source
- Yes
Books appointments
“Let users book available Google Calendar times inside the chat.” source
- Yes
Multiple languages
“Yes, it can understand and respond in over 80 languages.” source
- Yes
Analytics
“View detailed analytics of your AI agents, such as number of new conversations and contacts, peak chat times” source
- Yes
Remove branding
“Remove the 'Powered by Chatling' branding from the web widget.” source
- Not verified
Enterprise controls
What people use it for
Mainly for: Small businesses and growing support teams.
- Website support chatbot
- Booking meetings in chat
- Live chat with handoff
- HubSpot lead and ticket updates
Sources
- pricing page: chatling.ai/pricing
- docs: docs.chatling.ai/llms.txt
Research note: Voice is speech-to-text voice input only (250 to 3,000 min/mo on paid plans), not spoken replies, so voice left unverified. No SSO or audit log found. Branding removal included on Scale, add-on elsewhere.
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