Alternatives
Crisp alternatives worth comparing
Customer messaging platform with website chat, shared inbox, help center, chatbot builder and an AI agent (Hugo). Plans are priced per workspace with AI credits included. Teams compare Crisp alternatives for AI on a free plan, different pricing (per user instead of per workspace), or a lower entry price.
Facts read from each vendor’s own site, most recently on 16 October 2026.
What are the best Crisp alternatives?
Good Crisp alternatives include Tidio, tawk.to, LiveChat and Freshchat. tawk.to has free live chat with paid AI from $29 a month. Tidio has a free plan with its Lyro AI agent sold separately. Freshchat is free for up to 10 agents. LiveChat, now sold as Text plans, starts at $19 per user a month billed yearly with AI resolutions.
Crisp and its alternatives on price
| Product | Free plan | Starts at | Billing model | Usage charges | Checked |
|---|---|---|---|---|---|
| CrispOfficial pricing | Yes2 seats, no AI credits | From $45/month per workspace | subscription + usage-based | Additional agent seat: $10 per seat per month | 16 October 2026 |
| TidioOfficial pricing | Yes50 billable conversations; first 50 Lyro conversations free (lifetime) | From $29/month | subscription | None published | 16 October 2026 |
| tawk.toOfficial pricing | YesLive chat, ticketing, knowledge base free; 'Powered by tawk.to' badge stays; free AI Hobby tier | From $29/month | subscription + usage credits + usage-based | Extra AI Assist message credits: $30 per 1,000 creditsHire Chat Agents: $1 per hour | 16 October 2026 |
| LiveChatOfficial pricing | Not verified | From $19/month per user, billed yearly | per seat + per resolution | Extra AI resolutions (pack of 50): $49.50 per 50 resolutions | 16 October 2026 |
| FreshchatOfficial pricing | YesUp to 10 agents; chat widget, shared inbox, 100 campaign contacts/month | From $19/month per agent, billed yearly | per seat + per conversation | Freddy AI Agent sessions: $49 per 100 sessions | 16 October 2026 |
Each alternative, and when it fits
1. Tidio by Tidio
You want a free plan and to add an AI agent sized by conversations.
From $29/month. Billing: subscription. Free plan: yes.
2. tawk.to by tawk.to
You want free live chat and to pay only for AI, from $29 a month.
From $29/month. Billing: subscription + usage credits + usage-based. Free plan: yes.
3. LiveChat by Text (formerly LiveChat Software)
You want established live chat priced per user, with AI resolutions.
From $19/month per user, billed yearly. Billing: per seat + per resolution. Free plan: not verified.
4. Freshchat by Freshworks
You want a free plan for up to 10 agents and AI sessions in packs of 100.
From $19/month per agent, billed yearly. Billing: per seat + per conversation. Free plan: yes.
Features compared
Confirmed on the vendor’s site Vendor says it is not offered Not verified (not the same as no)
| Feature | Crisp | Tidio | tawk.to | LiveChat | Freshchat |
|---|---|---|---|---|---|
| Website chat widget | Yes | Yes | Yes | Yes | Yes |
| Learns from your content | Yes | Yes | Yes | Yes | Not verified |
| Hand-off to a person | Not verified | Yes | Yes | Yes | Not verified |
| CRM connection | Yes | Yes | Not verified | Not verified | Not verified |
| Multiple languages | Yes | Yes | Not verified | Yes | Yes |
| Remove branding | Yes | Yes | Yes | Yes | Not verified |
Questions
Which Crisp alternative is free?
tawk.to's live chat is free, Freshchat is free for up to 10 agents, and Tidio has a free plan. AI features cost extra on all three.
Sources and method
- Crisp, checked 16 October 2026: pricing page
- Tidio, checked 16 October 2026: pricing page
- tawk.to, checked 16 October 2026: pricing page, docs, docs, product page
- LiveChat, checked 16 October 2026: pricing page, pricing page (legacy LiveChat plans), pricing page (Text plans), news (rename of company, 2023)
- Freshchat, checked 16 October 2026: pricing page
SpideyChat makes a website chat assistant and is listed in this directory alongside other products. We are not affiliated with, sponsored by or endorsed by any other company named here, and their names and trademarks belong to them. Facts are read from each vendor’s own pages on the date shown and can change; check the vendor’s site before you buy. Spotted something out of date? Email support@spideychat.com.