Zoho SalesIQ pricing and features

Zoho SalesIQ pricing

Free plan

3 operators, 10K visitors/month, 100 operator chat sessions/month

Free trial

15 days, no credit card

Enterprise: Published (see plans). Paid plans are priced per operator. Prices are rendered by JavaScript from Zoho's own pricing data file (zoho.com), which the pricing page loads; the HTML page itself shows no figures. Add-ons in the same file: extra brand $20/mo monthly or $16 yearly; extra chatbot $10 monthly or $8 yearly; visitor tracking packs from 100K ($100 monthly, $90 yearly) to 5M ($1,000 monthly, $900 yearly). No AI credit or usage pricing published. Also bundled in Zoho One and Zoho CRM Plus.

Zoho SalesIQ pricing page (read on 16 October 2026)

Our take

Editorial opinion, reviewed 16 October 2026.

A good fit for

Businesses already using Zoho that want low-priced live chat priced per operator.

Look elsewhere if

You want published AI usage pricing: Zoho does not publish any for SalesIQ.

On pricing

Basic is $10 per operator a month, or $7 billed yearly, and the free plan covers 3 operators. The figures come from the price data Zoho's own pricing page loads.

Features

Confirmed on the vendor’s site Vendor says it is not offered Not verified (not the same as no)

• Yes

  Website chat widget

  “Personalize your chat widget with your branding, configure business hours for each of your websites” source

• Yes

  Learns from your content

  “responds with precise answers using your resource library” source

• Not verified

  Document upload

• Yes

  Voice conversation

  “Make and receive audio calls with website visitors and visually aid them with screensharing” source

• Yes

  Phone calls

  “Integrations with Cloud Telephony and PBX systems” source

• Yes

  Takes actions on its own

  “Deploy AI agents that go beyond answering questions. They pull data from records, webhooks, file uploads, databases, and third-party apps” source

• Yes

  Hand-off to a person

  “Route incoming chats to the right operators or departments, transfer them, or add operators to collaborate” source

• Yes

  Developer API

  “A REST API defines a set of functions using which the developers can perform requests and receive responses” source

• Yes

  Integrations

  “Zoho CRM, Mailchimp, Shopify, Clearbit, Zendesk, OpenAI” source

• Yes

  CRM connection

  “Push prospect and customer data from Zoho SalesIQ to Zoho CRM” source

• Yes

  Books appointments

  “Allow customers to book appointments right from within the chat window” source

• Yes

  Multiple languages

  “so your bot can converse in your visitor's preferred language” source

• Yes

  Analytics

  “Get detailed real-time statistics including number of chats, average response time” source

• Not verified

  Remove branding

• Yes

  Enterprise controls

  “default profiles (Associate, Supervisor, Administrator) plus 10 custom profiles you can create with fine-grained, feature-level” source

What people use it for

Mainly for: Sales and support teams, especially Zoho CRM users.

• Website live chat
• Visitor tracking and lead scoring
• AI chatbot answering from FAQs
• Proactive chat messages
• Routing chats to departments

Sources

• pricing page: www.zoho.com/salesiq/pricing.html
• pricing page (official price data file loaded by the page): www.zoho.com/sites/zweb/json/pricing/salesiq-pricing-val.json
• product page: www.zoho.com/salesiq/integration.html
• docs: www.zoho.com/salesiq/help/developer-section/rest-api-v2.html

Research note: Prices read from Zoho's official JSON price file rather than visible page text; USD is the first currency in the file and the monthly/yearly mapping comes from its setIds. Answer Bot (Gen AI) appears on Enterprise; Zia agents listed from Basic. Bundled-plan pricing (Zoho One, CRM Plus) not checked. Branding removal and SSO not stated on the pricing page.