LiveChatAI pricing and features

LiveChatAI pricing

Free plan

250 message credits, 500K characters, 1 chatbot, 1 seat

Free trial

Not verified

Enterprise: Contact sales. Annual plans are billed as one total ($390, $890, $1,890, $3,890 per year) and advertised as '+2 months FREE'. Advanced and Expert credits are marked '+ OpenAI API Key': with your own OpenAI key the message quota is unlimited. 100% money-back guarantee stated. Enterprise via meeting.

LiveChatAI pricing page (read on 16 October 2026)

Our take

Editorial opinion, reviewed 16 October 2026.

A good fit for

Small businesses that want an AI website chatbot with a free plan to try it.

Look elsewhere if

You want to remove the branding without buying the top tier: that needs Expert, $324 a month billed yearly.

On pricing

The free plan gives 250 credits; Basic is $39 a month, or $32 billed yearly.

Features

Confirmed on the vendor’s site Vendor says it is not offered Not verified (not the same as no)

• Yes

  Website chat widget

  “Inline chat messenger (embed within a page) | Widget messenger | Full page messenger” source

• Yes

  Learns from your content

  “Data Sources (website, text, files, Q&A, youtube, notion)” source

• Yes

  Document upload

  “Data Sources (website, text, files, Q&A, youtube, notion)” source

• Not verified

  Voice conversation

• Not verified

  Phone calls

• Yes

  Takes actions on its own

  “AI Actions for workflow automations” source

• Yes

  Hand-off to a person

  “Human Agent Access | Human Agent Limits | 1 | 1 | 3 | 6” source

• Yes

  Developer API

  “API Access (Advanced and Expert cards)” source

• Yes

  Integrations

  “WhatsApp Integration | Make.com Integration | Slack Integration | Zapier Integration” source

• Not verified

  CRM connection

• Not verified

  Books appointments

• Not verified

  Multiple languages

• Yes

  Analytics

  “Basic Analytics (Free to Advanced); Advanced Analytics (Expert)” source

• Yes

  Remove branding

  “Unbranded* (Expert plan)” source

• Not verified

  Enterprise controls

What people use it for

Mainly for: Small businesses and SaaS support teams.

• AI answers on a website widget
• Live chat with human handoff
• Shopify and WordPress support bots
• WhatsApp and Slack bots
• Lead data collection

Sources

• pricing page: livechatai.com/pricing

Research note: Legal entity not shown; footer reads 'All rights reserved LiveChatAI.com'. 'Voice Dictation' is listed but that is speech input, not a voice conversation, so voice left unverified. Chatbot customization mentions 'localization' only, so multilingual left unverified. Branding removal is Expert only per FAQ.