Customer support
Landbot pricing and features
No-code chatbot builder for website and WhatsApp conversations, combining rule-based flows with AI agents that answer from your knowledge base. Charged by chats per month, with AI chats counted separately.
By HELLO UMI S.L.Official websiteChecked 16 October 2026
Landbot pricing
- Free plan
- 100 chats/month, no AI chats, 1 seat, web only, WhatsApp test number
- Free trial
- 14 days on Starter, Professional and Professional WA; no card; drops to Free after
Free
100 chats/mo · No AI chats · 1 seat
Free
Starter
500 chats/mo · 100 AI chats · 2 seats
€32/month, billed yearly
Starter
500 chats/mo · 100 AI chats · 2 seats
€40/month
Professional
2,500 chats/mo · 300 AI chats · 3 seats · No Landbot branding · Webhooks & API
€80/month, billed yearly
Professional
2,500 chats/mo · 300 AI chats · 3 seats · No Landbot branding · Webhooks & API
€100/month
Professional WA
2,500 chats/mo · 500 AI chats · 3 seats · 1 WhatsApp number included
€160/month
Business
Custom chat and AI volume · From 5 seats · 1 WhatsApp number included · Uptime SLA
€400/month
Usage charges
- Extra chat beyond plan allowance: €0.05 per chat
- Extra AI chat beyond plan allowance: €0.10 per AI chat
- WhatsApp add-on (Professional): €100 per month
Enterprise: Contact sales. Prices before tax. Page also offers USD; the page's own price config lists USD annual [36, 88] and monthly [45, 110] for Starter and Professional. Toggle says 'Save 20%' for annual. AI chats are 'tracked and billed separately from WhatsApp and Landbot chats'. Professional WA billing period not labeled. Agent Studio (managed agent build service) priced via sales.
Landbot pricing page (read on 16 October 2026)
Our take
Editorial opinion, reviewed 16 October 2026.
- A good fit for
- Teams that want to design guided chatbot conversations visually, for their website and WhatsApp.
- Look elsewhere if
- You expect many AI conversations: chats beyond the plan cost extra, and AI chats cost twice as much as ordinary ones.
- On pricing
- Starter is 40 euros a month, or 32 billed yearly; extra chats are 0.05 euros and extra AI chats 0.10 euros.
Features
Confirmed on the vendor’s site Vendor says it is not offered Not verified (not the same as no)
- Yes
Website chat widget
“adds a chat bubble to the bottom right corner of your website” source
- Yes
Learns from your content
“Answers are grounded in your own knowledge base” source
- Not verified
Document upload
- Not verified
Voice conversation
- Not verified
Phone calls
- Not verified
Takes actions on its own
- Yes
Hand-off to a person
“Human takeover (shared inbox)” source
- Yes
Developer API
“Webhooks & API (Professional and up)” source
- Yes
Integrations
“Mailchimp, Segment & others; HubSpot, Airtable, Webhooks & more” source
- Yes
CRM connection
“Premium integrations: HubSpot, Salesforce, Pipedrive, Zoho, Sheets” source
- Not verified
Books appointments
- Yes
Multiple languages
“AI Agents can automatically detect and respond in the user’s language” source
- Yes
Analytics
“Flow Analytics tracks block-by-block conversion and drop-off for this agent's flow.” source
- Yes
Remove branding
“No Landbot branding (Professional and up)” source
- Not verified
Enterprise controls
What people use it for
Mainly for: Marketing, sales and support teams building lead and support bots.
- Lead capture chatbots
- WhatsApp conversations
- AI answers from a knowledge base
- Human takeover in a shared inbox
- Syncing leads to a CRM
Sources
- pricing page: landbot.io/pricing
- docs: help.landbot.io/article/2d9vzrxwky-embed-into-your-website
- docs: help.landbot.io/article/lvobck3xu9-languages-and-translation-in-landbot
- docs: help.landbot.io/article/j346fejchf-analyze-section
Research note: Monthly prices read from the strike-through figure and the page's own price config script, not a labeled monthly view. Pricing FAQ says handoff is 'included from Starter' while the table ticks the shared inbox on Free too. Rule-based bots are not auto-translated; one-click bot translation is Business only. Whether AI agents take actions (tool calls) was not confirmed. SSO and roles not mentioned.
SpideyChat makes a website chat assistant and is listed in this directory alongside other products. We are not affiliated with, sponsored by or endorsed by any other company named here, and their names and trademarks belong to them. Facts are read from each vendor’s own pages on the date shown and can change; check the vendor’s site before you buy. Spotted something out of date? Email support@spideychat.com.