Customer support

Landbot pricing and features

No-code chatbot builder for website and WhatsApp conversations, combining rule-based flows with AI agents that answer from your knowledge base. Charged by chats per month, with AI chats counted separately.

By HELLO UMI S.L.Official websiteChecked 16 October 2026

Landbot pricing

Free plan
100 chats/month, no AI chats, 1 seat, web only, WhatsApp test number
Free trial
14 days on Starter, Professional and Professional WA; no card; drops to Free after
  • Free

    100 chats/mo · No AI chats · 1 seat

    Free

  • Starter

    500 chats/mo · 100 AI chats · 2 seats

    €32/month, billed yearly

  • Starter

    500 chats/mo · 100 AI chats · 2 seats

    €40/month

  • Professional

    2,500 chats/mo · 300 AI chats · 3 seats · No Landbot branding · Webhooks & API

    €80/month, billed yearly

  • Professional

    2,500 chats/mo · 300 AI chats · 3 seats · No Landbot branding · Webhooks & API

    €100/month

  • Professional WA

    2,500 chats/mo · 500 AI chats · 3 seats · 1 WhatsApp number included

    €160/month

  • Business

    Custom chat and AI volume · From 5 seats · 1 WhatsApp number included · Uptime SLA

    €400/month

Usage charges

  • Extra chat beyond plan allowance: €0.05 per chat
  • Extra AI chat beyond plan allowance: €0.10 per AI chat
  • WhatsApp add-on (Professional): €100 per month

Enterprise: Contact sales. Prices before tax. Page also offers USD; the page's own price config lists USD annual [36, 88] and monthly [45, 110] for Starter and Professional. Toggle says 'Save 20%' for annual. AI chats are 'tracked and billed separately from WhatsApp and Landbot chats'. Professional WA billing period not labeled. Agent Studio (managed agent build service) priced via sales.

Landbot pricing page (read on 16 October 2026)

Our take

Editorial opinion, reviewed 16 October 2026.

A good fit for
Teams that want to design guided chatbot conversations visually, for their website and WhatsApp.
Look elsewhere if
You expect many AI conversations: chats beyond the plan cost extra, and AI chats cost twice as much as ordinary ones.
On pricing
Starter is 40 euros a month, or 32 billed yearly; extra chats are 0.05 euros and extra AI chats 0.10 euros.

Features

Confirmed on the vendor’s site Vendor says it is not offered Not verified (not the same as no)

  • Yes

    Website chat widget

    “adds a chat bubble to the bottom right corner of your website” source

  • Yes

    Learns from your content

    “Answers are grounded in your own knowledge base” source

  • Not verified

    Document upload

  • Not verified

    Voice conversation

  • Not verified

    Phone calls

  • Not verified

    Takes actions on its own

  • Yes

    Hand-off to a person

    “Human takeover (shared inbox)” source

  • Yes

    Developer API

    “Webhooks & API (Professional and up)” source

  • Yes

    Integrations

    “Mailchimp, Segment & others; HubSpot, Airtable, Webhooks & more” source

  • Yes

    CRM connection

    “Premium integrations: HubSpot, Salesforce, Pipedrive, Zoho, Sheets” source

  • Not verified

    Books appointments

  • Yes

    Multiple languages

    “AI Agents can automatically detect and respond in the user’s language” source

  • Yes

    Analytics

    “Flow Analytics tracks block-by-block conversion and drop-off for this agent's flow.” source

  • Yes

    Remove branding

    “No Landbot branding (Professional and up)” source

  • Not verified

    Enterprise controls

What people use it for

Mainly for: Marketing, sales and support teams building lead and support bots.

  • Lead capture chatbots
  • WhatsApp conversations
  • AI answers from a knowledge base
  • Human takeover in a shared inbox
  • Syncing leads to a CRM

Sources

Research note: Monthly prices read from the strike-through figure and the page's own price config script, not a labeled monthly view. Pricing FAQ says handoff is 'included from Starter' while the table ticks the shared inbox on Free too. Rule-based bots are not auto-translated; one-click bot translation is Business only. Whether AI agents take actions (tool calls) was not confirmed. SSO and roles not mentioned.

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