Customer support

Kommunicate pricing and features

Kommunicate is a customer support platform combining AI agents, live chat, email ticketing and voice, with human handoff built in. AI agents answer from knowledge base documents and URLs across web, mobile, WhatsApp and other channels.

By KommunicateOfficial websiteChecked 16 October 2026

Kommunicate pricing

Free plan
Not verified
Free trial
30 days, no credit card required
  • Starter

    1 AI agent included · 1 team member included · 250 conversations/month (~10K messages) · 1-year chat history

    $40/month per account

  • Starter

    Same limits as monthly Starter

    $34/month per account, billed yearly

  • Professional

    2 AI agents included · 3 team members included · 2,000 conversations/month (~80K messages) · API & Webhooks access

    $200/month per account

  • Professional

    Same limits as monthly Professional

    $167/month per account, billed yearly

  • Enterprise

    Custom number of AI agents & seats · SSO & identity management · Remove Kommunicate branding

    Contact sales

Usage charges

  • Additional conversations (Starter): $15 per 1,000 conversations
  • Additional conversations (Professional): $10 per 1,000 conversations
  • Voice AI: $0.06 per minute

Enterprise: Contact sales. Page shows '$' without a currency code. Extra AI agents and team members: $20/mo each on Starter, $30/mo on Professional. Monthly and yearly feature lists differ (Voice AI agent shown only on monthly Starter, Phone Call AI only on yearly Professional).

Kommunicate pricing page (read on 16 October 2026)

Our take

Editorial opinion, reviewed 16 October 2026.

A good fit for
Small and mid-size support teams that want an AI chatbot with human hand-off and a long free trial.
Look elsewhere if
You want branding removed on a self-serve plan: that is Enterprise-only.
On pricing
Starter is $40 a month, or $34 billed yearly, after a 30-day trial with no card; extra conversations are $15 per 1,000.

Features

Confirmed on the vendor’s site Vendor says it is not offered Not verified (not the same as no)

  • Yes

    Website chat widget

    “Install the Kommunicate web chat widget for websites, React, Angular, Vue, iframe, and CMS projects.” source

  • Yes

    Learns from your content

    “Answers FAQs using knowledge base documents, URLs, and structured data” source

  • Yes

    Document upload

    “Answers FAQs using knowledge base documents, URLs, and structured data” source

  • Yes

    Voice conversation

    “Voice AI: Automates customer interactions over voice calls” source

  • Yes

    Phone calls

    “Phone Call AI (Professional, yearly listing)” source

  • Yes

    Takes actions on its own

    “No-code builder to create AI agents, define workflows, and connect APIs” source

  • Yes

    Hand-off to a person

    “That's exactly why human handoff and visibility are built in from day one.” source

  • Yes

    Developer API

    “API & Webhooks access” source

  • Yes

    Integrations

    “Zendesk, Freshdesk & Google Analytics integration; Salesforce, HubSpot, Zapier integrations” source

  • Yes

    CRM connection

    “Salesforce, HubSpot, Zapier integrations (Enterprise)” source

  • Not verified

    Books appointments

  • Yes

    Multiple languages

    “Supports multilingual conversations across 100+ languages” source

  • Yes

    Analytics

    “Advanced analytics & insights (Enterprise)” source

  • Yes

    Remove branding

    “Remove Kommunicate branding (Enterprise only)” source

  • Yes

    Enterprise controls

    “SSO & identity management (Enterprise)” source

What people use it for

Mainly for: Small and mid-size support teams.

  • Website and in-app AI chat
  • Human handoff to live agents
  • Email ticket automation
  • WhatsApp support
  • Voice AI

Sources

Research note: Branding removal is Enterprise only (dash on Starter and Professional). Appointment booking only mentioned as an industry use case, not as a documented feature.

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