Customer support
Kommunicate pricing and features
Kommunicate is a customer support platform combining AI agents, live chat, email ticketing and voice, with human handoff built in. AI agents answer from knowledge base documents and URLs across web, mobile, WhatsApp and other channels.
By KommunicateOfficial websiteChecked 16 October 2026
Kommunicate pricing
- Free plan
- Not verified
- Free trial
- 30 days, no credit card required
Starter
1 AI agent included · 1 team member included · 250 conversations/month (~10K messages) · 1-year chat history
$40/month per account
Starter
Same limits as monthly Starter
$34/month per account, billed yearly
Professional
2 AI agents included · 3 team members included · 2,000 conversations/month (~80K messages) · API & Webhooks access
$200/month per account
Professional
Same limits as monthly Professional
$167/month per account, billed yearly
Enterprise
Custom number of AI agents & seats · SSO & identity management · Remove Kommunicate branding
Contact sales
Usage charges
- Additional conversations (Starter): $15 per 1,000 conversations
- Additional conversations (Professional): $10 per 1,000 conversations
- Voice AI: $0.06 per minute
Enterprise: Contact sales. Page shows '$' without a currency code. Extra AI agents and team members: $20/mo each on Starter, $30/mo on Professional. Monthly and yearly feature lists differ (Voice AI agent shown only on monthly Starter, Phone Call AI only on yearly Professional).
Kommunicate pricing page (read on 16 October 2026)
Our take
Editorial opinion, reviewed 16 October 2026.
- A good fit for
- Small and mid-size support teams that want an AI chatbot with human hand-off and a long free trial.
- Look elsewhere if
- You want branding removed on a self-serve plan: that is Enterprise-only.
- On pricing
- Starter is $40 a month, or $34 billed yearly, after a 30-day trial with no card; extra conversations are $15 per 1,000.
Features
Confirmed on the vendor’s site Vendor says it is not offered Not verified (not the same as no)
- Yes
Website chat widget
“Install the Kommunicate web chat widget for websites, React, Angular, Vue, iframe, and CMS projects.” source
- Yes
Learns from your content
“Answers FAQs using knowledge base documents, URLs, and structured data” source
- Yes
Document upload
“Answers FAQs using knowledge base documents, URLs, and structured data” source
- Yes
Voice conversation
“Voice AI: Automates customer interactions over voice calls” source
- Yes
Phone calls
“Phone Call AI (Professional, yearly listing)” source
- Yes
Takes actions on its own
“No-code builder to create AI agents, define workflows, and connect APIs” source
- Yes
Hand-off to a person
“That's exactly why human handoff and visibility are built in from day one.” source
- Yes
Developer API
“API & Webhooks access” source
- Yes
Integrations
“Zendesk, Freshdesk & Google Analytics integration; Salesforce, HubSpot, Zapier integrations” source
- Yes
CRM connection
“Salesforce, HubSpot, Zapier integrations (Enterprise)” source
- Not verified
Books appointments
- Yes
Multiple languages
“Supports multilingual conversations across 100+ languages” source
- Yes
Analytics
“Advanced analytics & insights (Enterprise)” source
- Yes
Remove branding
“Remove Kommunicate branding (Enterprise only)” source
- Yes
Enterprise controls
“SSO & identity management (Enterprise)” source
What people use it for
Mainly for: Small and mid-size support teams.
- Website and in-app AI chat
- Human handoff to live agents
- Email ticket automation
- WhatsApp support
- Voice AI
Sources
- pricing page: www.kommunicate.io/pricing
- official llms.txt: www.kommunicate.io/llms.txt
- docs: docs.kommunicate.io/llms.txt
Research note: Branding removal is Enterprise only (dash on Starter and Professional). Appointment booking only mentioned as an industry use case, not as a documented feature.
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