Industry guides
Guides for electricians
The enquiries that arrive after hours, the questions your team answers ten times a day, and the leads that go quiet before anyone replies. 14 practical articles on fixing them for electricians.
See how SpideyChat works for electriciansFault and Maintenance Enquiries From Charger Owners
A charger stops working and the owner cannot tell whose problem it is. Example conversations that sort it out in minutes.
Grant and Funding Questions in EV Charger Enquiries
Homeowners ask whether there is help with the cost and installers guess. A worked example showing where the money actually goes.
Fault Finding Call Out Questions Before Booking
Customers want a price for a job nobody can price yet. A worked example showing what fault finding actually involves and costs.
Outdoor Power and Garden Room Wiring Enquiries
Garden rooms need a supply, not an extension lead. Example conversations that establish the load and the run before anyone quotes.
Landlord Electrical Certificate Enquiries and Deadlines
Landlord certificate enquiries come with a deadline and a tenant to coordinate. A playbook for turning them into a recurring portfolio relationship.
Consumer Unit and Rewire Enquiries From Older Homes
Rewire enquiries cannot be priced from a message and are quoted blind constantly. A teardown of what goes wrong and what to establish first.
Charger Fault and Servicing Questions After Installation
A charger that stops working is an urgent problem with several possible owners. Example conversations that diagnose responsibility, not electronics.
Landlord and Flat Charging Enquiries Without Driveways
Millions of drivers have no driveway and assume charging is impossible. A decision guide for handling flat, leasehold and rented property enquiries.
Workplace Charging Enquiries From Businesses
Workplace charging is a different business from home installs. A decision guide for qualifying commercial enquiries and scoping them properly.
Charger Compatibility and Cable Questions Before Install
Buyers cannot tell which home charger suits their car or driveway. Example conversations for answering compatibility questions without overpromising.
Home EV Charger Installation Enquiries and Survey Details
EV charger installers need photos and electrical details before quoting. A step-by-step playbook for capturing a remote survey through conversation.
Rewire and Consumer Unit Quote Requests
Rewire and consumer unit upgrades are large electrical jobs that need details to quote. A step-by-step playbook for capturing them properly.
Electrical Faults That Need a Safety-First Reply
Electrical fault enquiries can be dangerous, and the first reply must put safety first. A decision guide for handling them on an electrician's website.
EV Charger Installation Questions Homeowners Ask
Homeowners buying an electric car ask electricians about home charger installation. Example conversations for answering them and capturing survey details.