A facilities manager asks how much it costs to install six chargers in the staff car park. There is no useful answer to that question, because the price depends almost entirely on what the building's electrical supply can spare and how far the cable has to run.
Workplace charging is an electrical project with chargers attached.
Decision 1: establish the supply first
Available capacity at the site, what else draws on it and whether load management can make the project viable without a supply upgrade. This single question determines whether six chargers cost a modest sum or require infrastructure work costing many times more.
Decision 2: establish the use case
Staff cars parked all day, fleet vehicles charged overnight, visitor charging, or customer charging as an amenity. Each implies different charger speeds, different numbers and a different commercial model.
Decision 3: establish access and billing
Whether charging is free to staff, whether usage is billed back, whether access is restricted by card or app, and whether the business wants usage reporting. These decisions change the hardware choice, not just the software.
Decision 4: establish the car park itself
Distance from the supply, whether cabling can be surface run or needs trenching, surface type, whether bays are allocated, drainage, lighting and whether groundworks need permission from a landlord.
Decision 5: establish ownership and tenure
Whether the business owns the site or leases it, and whether a landlord's consent is needed. Many workplace projects stall here, and it is far better discovered at enquiry than at survey.
Decision 6: capture it properly
SpideyChat for electricians captures site details, vehicle numbers and intended use at any hour and passes qualified commercial enquiries to your team.
Facilities manager: We want to install chargers for staff at our office. Assistant: The workplace page explains how projects are scoped, starting with a supply assessment because available capacity usually determines what is possible. Could you tell me roughly how many charging points you are considering, how many vehicles would use them, whether you own or lease the site and how far the car park is from the building's electrical intake? The team can then arrange a survey.
Maintenance and uptime
A charger that stops working is a staff car park problem within a day. Businesses want to know what maintenance is included, how faults are reported, how quickly someone attends and whether remote diagnostics are possible. Explaining the ongoing arrangement matters as much as the installation price, because the business is buying availability rather than hardware.
Phasing is often the answer
Businesses frequently want more chargers than the supply allows today. Explaining a phased approach, with infrastructure laid for future points, turns a refused project into a staged one and a longer relationship.
Grants and schemes
Where workplace schemes exist, point to official sources rather than promising eligibility. Publishing what documentation the business would need helps them prepare.
Home installs differ entirely
Residential work is a different process with different scoping, as described in home EV charger installation enquiries and survey details and charger compatibility and cable questions before install.
Business buyers generally
Commercial buyers want scope, timescales and a named contact, in the way described in commercial photography briefs from businesses, and demand in this sector arrives in waves much like AI receptionist for a seasonal business.
How SpideyChat handles it
It answers workplace questions from your published pages and captures supply, site and vehicle details before anyone visits. You can see handover on the demo, and plans are on the pricing page.