ROI & Analytics· 3 min read· By The SpideyChat Team

Seasonal Pitch Questions From Returning Campers

A seasonal pitch is a year of camping for less than a fortnight of hotels. A worked example that makes the arithmetic visible.


A family visits the same site six weekends a year plus two weeks in August. They pay by the night, tow the caravan four hours each way, and spend most of Friday evening setting up.

A seasonal pitch would cost them less than they already spend and save them eight hours of towing a year. Nobody has ever shown them the comparison.

A worked example

One family's year, priced both ways.

Line 1: the nightly cost they already pay

Weekends, the summer fortnight and any bank holidays, at current rates. Most families have never added it up.

Line 2: the seasonal pitch fee

For the season, with the dates it covers. Published prominently rather than available on request.

Line 3: what the season actually means

Opening and closing dates, whether the pitch is available every day within it and any restricted periods. Families plan a year around this.

Line 4: what is included

Electricity, water, waste, facilities access and whether anything is metered. Utilities are the most common additional cost and should be stated.

Line 5: the winter storage question

Whether the unit can stay, what it costs, whether it can be accessed and what security exists, which connects to battery storage questions solar buyers ask only in the sense of a stored asset nobody explains.

Line 6: the break even point

How many nights a year make it worthwhile. This single figure converts more seasonal pitches than any description of the site.

Line 7: what it saves beyond money

Towing, setting up, packing and the ability to visit for one night without it being an expedition. It is the real reason families take one.

Line 8: the honest annual total

Pitch fee, utilities, storage and any insurance requirement. Families budget for the year and should see all of it.

Publish the pitch availability

Which pitches are seasonal, how many exist, whether there is a waiting list and when they come up. Scarcity is real and should be visible.

Publish the rules

Whether the unit can be used by others, whether it can be let, what can be left outside, awning rules and whether decking or sheds are permitted.

Publish the payment terms

Whether it is paid in one, in instalments, when it is due and what happens if somebody leaves mid season.

Explain who it suits

Families within a couple of hours, people who visit regularly, those with a second unit and anybody who wants a base rather than a holiday.

Explain who it does not suit

People who like variety, those who visit rarely and anybody moving house or changing circumstances. Honesty here prevents a cancellation.

Explain the community that comes with it

Seasonal campers spend the year alongside the same families and that is frequently the real attraction. Saying whether seasonal pitches are grouped together, whether there are events and what the returning community is like sells something a nightly rate never can.

Offer it to the right people

Anybody who has booked four or more times, prompted automatically, which is the practical automation in automating the questions you answer over and over, alongside the pitch detail in pitch type questions campers ask before booking and pitch and hookup questions campsites answer every day.

Getting started

Publish the seasonal fee with the break even point and what is included, then offer it automatically to regular visitors. SpideyChat for travel and leisure businesses answers from your published pages, plans are on the pricing page, and the chatbot ROI calculator works through the numbers.

Frequently asked questions

What is a seasonal pitch?
A pitch taken for a defined season rather than by the night, with the unit usually left in place, subject to the site's own terms.
Is a seasonal pitch worth it?
It depends on how often somebody visits, which is why sites should publish the break even point rather than only the price.
Can you leave a caravan on site over winter?
It depends on the site's arrangements, and whether storage is included, charged separately or unavailable should be stated clearly.

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