A couple with two dogs are planning a week away. They need to know whether both are allowed, whether there is somewhere to walk them, whether they can leave them for an hour to eat somewhere, and whether the pitch has shade.
The site says dog friendly. That answers none of it, so they book the one down the road that published a proper page.
The checklist
Publish these and dog owners book with confidence.
1. How many dogs are allowed
Per pitch or per unit. Owners with three dogs need to know before they plan, and a number is more useful than a welcome.
2. Whether there is a charge
Per dog, per night or per stay, stated at booking. It is a small figure and discovering it on arrival annoys people out of proportion.
3. Whether any breeds or sizes are restricted
If they are, say so plainly with the reason. Owners would far rather know in advance than be turned away at a barrier.
4. The lead rules
Where dogs must be on a lead, where they may be off, and whether any areas exclude them entirely. Owners follow rules they can read.
5. Whether dogs can be left alone
In a tent, a caravan or a glamping unit, and for how long. It determines whether a couple can go out for a meal, which shapes their whole week.
6. Where dogs can be walked
On site, adjacent footpaths, whether livestock is nearby and whether there are enclosed areas. It is the question that decides the booking.
7. The waste arrangements
Bins, bags and where they are. It signals that the site takes it seriously, which is what considerate owners want to see.
8. Whether dogs are allowed in communal buildings
Shop, reception, bar, washrooms and any indoor space. Owners plan around it and assume the strictest interpretation when nothing is said.
9. Which accommodation accepts dogs
If only some pitches or units do, say which and how many. Dog owners booking the wrong unit is an avoidable arrival problem.
10. Whether there is shade and water
Practical detail for summer, including whether pitches have shade and where water is available. Owners genuinely worry about this.
11. What happens with barking
The site's expectations and how complaints are handled. Owners of a vocal dog need to know the position honestly.
12. Local dog friendly places
Pubs, beaches, walks and any seasonal restrictions nearby. It is the most appreciated page a rural site can publish and it costs an afternoon.
13. The vet information
Nearest practice and the out of hours arrangement. Nobody wants it and everybody is grateful it is there, which is the same care as pet friendly and accessibility questions answered clearly.
14. Publish it with the other rules
Fires, facilities and site rules are read together, as in dog, fire and facilities rules campers ask about and dog and family policy enquiries before booking.
15. Answer these questions at any hour
Owners plan in the evening and enquire immediately, the same responsiveness as an AI receptionist for pet services.
Getting started
Publish numbers, charges, lead rules, walking areas and whether dogs can be left, then answer at any hour. SpideyChat for travel and leisure businesses answers from your published pages. Try SpideyChat on your own site, or read about answers on the features page.