Comparison tool
Compare AI tools side by side
Prices in each vendor’s own unit, features with the quote behind them, and the date every fact was read.
Pick two to four products. The address bar keeps your selection, so you can share the link.
Price and billing
| CrispCustomer support | TidioCustomer support | tawk.toCustomer support | LiveChatCustomer support | |
|---|---|---|---|---|
| Free plan | 2 seats, no AI credits | 50 billable conversations; first 50 Lyro conversations free (lifetime) | Live chat, ticketing, knowledge base free; 'Powered by tawk.to' badge stays; free AI Hobby tier | Not verified |
| Free trial | 14 days, no card | 7 days | Not verified | 14 days, no credit card |
| Starts at | From $45/month per workspace | From $29/month | From $29/month | From $19/month per user, billed yearly |
| Billing model | subscription + usage-based | subscription | subscription + usage credits + usage-based | per seat + per resolution |
| Enterprise | Contact sales | Contact sales | Published (see plans) | Contact sales |
| Checked | 16 October 2026 | 16 October 2026 | 16 October 2026 | 16 October 2026 |
| Official pricing | Open | Open | Open | Open |
These products bill in different ways, so their starting prices are not directly comparable. Work out a normal month in each one’s own unit.
Features
Confirmed on the vendor’s site Vendor says it is not offered Not verified (not the same as no)
| Feature | Crisp | Tidio | tawk.to | LiveChat |
|---|---|---|---|---|
| Website chat widget | Yes | Yes | Yes | Yes |
| Learns from your content | Yes | Yes | Yes | Yes |
| Document upload | Not verified | Yes | Not verified | Yes |
| Voice conversation | Yes | Not verified | Not verified | Not verified |
| Phone calls | Yes | Not verified | Not verified | Not verified |
| Takes actions on its own | Yes | Yes | Not verified | Yes |
| Hand-off to a person | Not verified | Yes | Yes | Yes |
| Developer API | Yes | Yes | Not verified | Yes |
| Integrations | Yes | Yes | Not verified | Yes |
| CRM connection | Yes | Yes | Not verified | Not verified |
| Multiple languages | Yes | Yes | Not verified | Yes |
| Analytics | Yes | Yes | Not verified | Yes |
| Remove branding | Yes | Yes | Yes | Yes |
| Enterprise controls | Not verified | Yes | Not verified | Yes |
Hover a mark to see the quote it is based on. Rows where nothing could be verified are hidden.
Plans
Crisp
Free
2 seats · No AI credits included
Free
Mini
4 seats · $5 in AI credits (around 90 automated conversations)
$45/month per workspace
Essentials
10 seats · $25 in AI credits (around 450 automated conversations)
$95/month per workspace
Plus
20+ seats · $75 in AI credits (around 1,350 automated conversations) · White labelling
$295/month per workspace
Enterprise
Custom onboarding and SLAs
Contact sales
Usage charges
- Additional agent seat: $10 per seat per month
Tidio
Free
50 billable conversations
Free
Starter
100 Billable conversations · 50 Lyro AI Agent conversations (one-off)
$29/month
Growth
From 250 billable conversations (up to 2,000) · Price rises with volume
$59/month
Plus
Custom billable conversations · Plus monthly usage
$300/month
Premium
From 3,000 Lyro AI conversations
Contact sales
Lyro AI Agent
50 Lyro AI conversations/month · Tiers: 100 $75, 150 $110, 200 $140, 300 $210, 500 $350, 750 $525, 1,000 $700
$39/month
tawk.to
Free
Live chat · Ticketing · Knowledge Base
Free
AI Assist Growth
1,000 message credits/month
$29/month
AI Assist Growth (annual)
1,000 message credits/month
$290/year
AI Assist Business
5,000 message credits/month
$99/month
AI Assist Business (annual)
5,000 message credits/month
$990/year
AI Assist Enterprise
20,000 message credits/month
$399/month
AI Assist Enterprise (annual)
20,000 message credits/month
$3,990/year
Remove Branding add-on
$29/month
Usage charges
- Extra AI Assist message credits: $30 per 1,000 credits
- Hire Chat Agents: $1 per hour
LiveChat
Essential
1 AI Agent · 10 AI resolutions a month
$19/month per user, billed yearly
Essential (monthly)
10 AI resolutions a month
$25/month per user
Growth
10 AI Agents · 200 AI resolutions a month
$79/month per user, billed yearly
Growth (monthly)
200 AI resolutions a month
$99/month per user
Enterprise
Custom AI · White label
Contact sales
Usage charges
- Extra AI resolutions (pack of 50): $49.50 per 50 resolutions
SpideyChat makes a website chat assistant and is listed in this directory alongside other products. We are not affiliated with, sponsored by or endorsed by any other company named here, and their names and trademarks belong to them. Facts are read from each vendor’s own pages on the date shown and can change; check the vendor’s site before you buy. Spotted something out of date? Email support@spideychat.com.