Implementation & How-To· 3 min read· By The SpideyChat Team

Rewire and Consumer Unit Quote Requests

Rewire and consumer unit upgrades are large electrical jobs that need details to quote. A step-by-step playbook for capturing them properly.


A couple have bought a 1960s house. The surveyor recommended an electrical inspection, and they suspect the house needs rewiring. They message an electrician: "How much for a rewire?" The electrician cannot answer without knowing how big the house is, whether they will be living there during the work, what the fuse box looks like and whether floors can be lifted. After several messages, the couple have received a vague range and are still unsure.

Rewire and consumer unit quotes need details. Capturing them upfront makes quoting faster and more accurate.

Step 1: ask about the property

The property type, number of bedrooms and floors give a first sense of scale.

Step 2: ask about age and history

The age of the property and whether any electrical work has been done recently help the electrician understand what to expect.

Step 3: ask whether it will be occupied

Rewiring an occupied home takes longer and needs more care than an empty one. Knowing this affects price and scheduling.

Step 4: ask for photos of the consumer unit

A photo of the fuse box or consumer unit tells the electrician a lot about the current installation. Photos for accurate quotes are useful in many trades, and the approach mirrors how moving firms qualify requests, as described in how moving companies qualify quote requests with a chatbot.

Step 5: ask about known problems

Tripping circuits, flickering lights or a previous inspection report help the electrician plan. Faults that could be dangerous need a safety-first reply, covered in electrical faults that need a safety-first reply.

Step 6: ask about access and decoration

Whether floors can be lifted and whether the homeowner is planning to redecorate affects how the work is done.

Step 7: capture it in conversation

SpideyChat for electricians asks these questions at any hour and captures the details for you.

Homeowner: How much for a rewire? Assistant: The rewiring page shows typical price ranges by property size, with the final quote after a survey. So the electrician can give you a better idea, could you share how many bedrooms and floors the house has, roughly how old it is, whether you'll be living there during the work and a photo of your fuse box?

Step 8: offer a survey

Large jobs need a survey. Offering a quick booking, with a few preferred times, moves the enquiry forward.

Step 9: explain the process

Homeowners want to know how long a rewire takes, how disruptive it is and what happens to walls and floors. A clear explanation reduces anxiety and questions.

Vague requests in other trades

Web designers face the same problem with vague project requests, as described in website quote requests without a brief. The solution is the same: ask for the details that matter.

Step 10: explain certificates and paperwork

Homeowners, landlords and buyers often ask what paperwork they will receive after the work, such as certificates or test results. Explaining what the electrician provides on completion, in general terms, answers a question that matters for insurance, letting and selling a home. Landlords in particular may need the paperwork by a certain date, so capturing their deadline helps the electrician plan the job.

Related work

Many rewire customers also want a home EV charger or extra sockets. EV questions are covered in EV charger installation questions homeowners ask.

Setting it up

Publish price ranges and what you need to quote, and set the assistant to capture the details. The guides to installing the widget and training your bot explain how.

Frequently asked questions

How much does a house rewire cost?
It depends on the size and age of the property, access and the work involved. Electricians should publish typical ranges and quote after a survey.
What details does an electrician need to quote a rewire?
The property type and size, age, whether it is occupied during works, the current consumer unit, any known problems and access.
Can a website assistant say whether a house needs rewiring?
No. That needs an inspection by a qualified electrician. The assistant can capture details for the electrician.

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