Voice agents

Synthflow pricing and features

Voice AI platform for building agents that handle inbound and outbound calls, integrated with contact-center systems and CRMs. Sold on enterprise contracts scoped by call volume and integrations.

By Synthflow AIOfficial websiteChecked 16 October 2026

Product change: Now sales-led and enterprise-only: the pricing page lists a single Enterprise plan and docs say new pricing is scoped with sales; earlier self-serve plans are no longer listed.

Synthflow pricing

Free plan
Not verified
Free trial
Not verified

  • Enterprise

    Contracts start at $30,000 annually · Custom concurrency planning · Synthflow Native Telephony, SIP trunking, or approved enterprise telephony

    $30,000/year

Enterprise: Contact sales. Starting price only; final pricing scoped around call volume, concurrency, telephony, integrations, security and launch support. No per-minute rates published. Whether LLM, voice and telephony are billed separately is not stated.

Synthflow pricing page (read on 16 October 2026)

Our take

Editorial opinion, reviewed 16 October 2026.

A good fit for
Contact centres and larger businesses buying a managed voice AI deployment on a contract.
Look elsewhere if
You want self-serve pricing: contracts start at $30,000 a year and no per-minute rates are published.
On pricing
Synthflow no longer lists self-serve plans; pricing is agreed with its sales team.

Features

Confirmed on the vendor’s site Vendor says it is not offered Not verified (not the same as no)

  • Not verified

    Website chat widget

  • Yes

    Learns from your content

    “Synthflow agents follow defined logic and approved knowledge sources.” source

  • Not verified

    Document upload

  • Yes

    Voice conversation

    “Deploy AI voice agents across inbound and outbound call flows.” source

  • Yes

    Phone calls

    “Deploy AI voice agents across inbound and outbound call flows.” source

  • Yes

    Takes actions on its own

    “They complete actions, update records, route calls, and trigger downstream processes in real time.” source

  • Yes

    Hand-off to a person

    “human handoff when needed” source

  • Yes

    Developer API

    “CRM, calendar, contact-center stack, webhook, API, and knowledge-source integrations” source

  • Yes

    Integrations

    “Cisco, Avaya, Genesys, RingCentral; also HubSpot, Salesforce, Zapier, Cal.com” source

  • Yes

    CRM connection

    “Synthflow connects to the systems your teams already use: CRMs, CCaaS platforms, calendars, and data tools.” source

  • Yes

    Books appointments

    “Provide 24/7 patient support, appointment scheduling, and call routing” source

  • Yes

    Multiple languages

    “Our multilingual and human-like Voice AI agents” source

  • Yes

    Analytics

    “deep analytics, plus Auto-QA and monitoring” source

  • Yes

    Remove branding

    “embed white-labeled voice AI into its product suite” source

  • Yes

    Enterprise controls

    “MSA/DPA support, data handling review, workspace controls, and enterprise security review” source

What people use it for

Mainly for: Enterprises, BPOs and contact centers.

  • Contact center call automation
  • Appointment scheduling
  • Outbound call campaigns
  • Call routing and human handoff
  • White-labeled voice AI for BPOs

Sources

Research note: Docs state 'Synthflow uses sales-led pricing' and 'New pricing is scoped with the Synthflow team.' Third-party sites still cite old self-serve per-minute rates; not used. SSO not mentioned.

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