Comparison tool

Compare AI tools side by side

Prices in each vendor’s own unit, features with the quote behind them, and the date every fact was read.

VapiRetell AIBland AISynthflow

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Price and billing

VapiVoice agentsRetell AIVoice agentsBland AIVoice agentsSynthflowVoice agents
Free planNot verifiedNot verifiedNot verifiedNot verified
Free trial$5 in free credits on the pay-as-you-go option$10 in free credits2 credits plus an inbound number on signup, no card requiredNot verified
Starts at$0.05 per minute hosting, plus model, voice and telephonyFrom $0.07 per minute, all componentsFrom $0.14 per minute talk time, telephony extraFrom $30,000/year
Billing modelsubscription + per minute + usage-basedper minute + usage-based + per call + usage creditssubscription + per minutesubscription
EnterpriseContact salesContact salesContact salesContact sales
Checked16 October 202616 October 202616 October 202616 October 2026
Official pricingOpenOpenOpenOpen

These products bill in different ways, so their starting prices are not directly comparable. Work out a normal month in each one’s own unit.

Features

Confirmed on the vendor’s site Vendor says it is not offered Not verified (not the same as no)

FeatureVapiRetell AIBland AISynthflow
Website chat widgetYesYesYesNot verified
Learns from your contentYesYesYesYes
Document uploadYesYesYesNot verified
Voice conversationYesYesYesYes
Phone callsYesYesYesYes
Takes actions on its ownYesYesYesYes
Hand-off to a personYesYesYesYes
Developer APIYesYesYesYes
IntegrationsYesYesYesYes
CRM connectionYesYesYesYes
Books appointmentsYesYesYesYes
Multiple languagesYesYesYesYes
AnalyticsYesYesYesYes
Remove brandingNot verifiedNot verifiedNot verifiedYes
Enterprise controlsYesYesYesYes

Hover a mark to see the quote it is based on. Rows where nothing could be verified are hidden.

Plans

Vapi

  • No Success Package

    Pre-paid, $0.05/min Vapi hosting · Models pass-through at cost · 4 concurrent calls · 1 phone number · 14 days data retention

    Free

  • Core

    Pre-paid, auto-renew · 10 concurrent calls · 5 phone numbers · 30 days retention · Email support

    $29/month per account

  • Pro

    10% of Vapi hosting fee · $999/mo minimum · 30 concurrent calls · 10 phone numbers · 180 days retention · 99% uptime SLA

    $999/month per account

  • Premier

    Custom concurrency and retention · 99.9% uptime SLA · SSO · Dedicated SIP

    Contact sales

Usage charges

  • Vapi hosting: $0.05 per minute
  • HIPAA compliance add-on: $2,000 per month
  • Additional concurrency: $10 per line per month
  • Additional organization: $20 per organization per month

Retell AI

  • Pay as you go

    $0.07-$0.31 / min for AI Voice Agents · $0.002+/ msg for AI Chat Agents · First 20 concurrent calls free

    No public price

  • Enterprise

    Custom concurrency starting at 50+ calls

    Contact sales

Usage charges

  • Retell Voice Infra: $0.055 per minute
  • Voice: Retell Platform Voices: $0.015 per minute
  • Voice: ElevenLabs Flash: $0.04 per minute
  • LLM: Claude 5.5 Sonnet: $0.064 per minute
  • LLM: GPT 5.4 mini (standard): $0.024 per minute
  • Speech-to-speech: GPT Realtime: $0.345 per minute
  • Telephony (Twilio/Telnyx, listed countries): $0.015 per minute
  • Retell phone number: $2 per number per month
  • Extra concurrency (beyond 20): $8 per concurrent call per month
  • Knowledge base usage: $0.005 per minute
  • Extra knowledge base (beyond 10): $8 per knowledge base per month
  • Batch call: $0.005 per dial
  • Branded call: $0.10 per outbound call
  • SMS: $0.01 per message

Bland AI

  • Start

    $0.14/min talk time · $0.05/min transfer time · 100 calls/day, 100 calls/hour · 10 concurrent calls · 1 voice · 10 knowledge bases

    Free

  • Build

    $0.12/min talk time · $0.04/min transfer time · 2,000 calls/day, 1,000 calls/hour · 50 concurrent calls · 5 voices · 50 knowledge bases

    $299/month per account

  • Enterprise

    Custom talk and transfer rates · Unlimited daily and hourly caps · Unlimited voices and knowledge bases

    Contact sales

Usage charges

  • Talk time (Start): $0.14 per minute
  • Transfer time (Start): $0.05 per minute
  • Talk time (Build): $0.12 per minute
  • Transfer time (Build): $0.04 per minute

Synthflow

  • Enterprise

    Contracts start at $30,000 annually · Custom concurrency planning · Synthflow Native Telephony, SIP trunking, or approved enterprise telephony

    $30,000/year

SpideyChat makes a website chat assistant and is listed in this directory alongside other products. We are not affiliated with, sponsored by or endorsed by any other company named here, and their names and trademarks belong to them. Facts are read from each vendor’s own pages on the date shown and can change; check the vendor’s site before you buy. Spotted something out of date? Email support@spideychat.com.

Vapi vs Retell AI vs Bland AI vs Synthflow | SpideyChat