The best Drift alternatives in 2026
Prices checked on each vendor’s pricing page on 11 October 2026. USD, before tax.
What are the best Drift alternatives?
The best Drift alternatives in 2026 are SpideyChat (free plan, then $9.99/mo flat), Intercom (from $29 per seat/mo plus $0.99 per AI outcome), LiveChat (from $19 per user/mo), Tidio (free plan, live chat plus Lyro AI), Crisp ($45/mo per workspace), Chatbase (from $40/mo) and Chatling (from $25/mo). Salesloft has moved from Drift to 1mind, so most teams now choose between a sales-led successor and a self-serve chat tool with published prices.
Why people look for a Drift alternative
Drift made its name in B2B website chat that qualified visitors and set up sales conversations. Salesloft, which owns it, now says on its own site that it has transitioned from Drift to 1mind, and neither product publishes pricing; both are sold through a sales call. Small and mid-sized teams that want a website assistant with a known monthly price are looking at self-serve tools instead.
- Free plan
- No
- Starts at
- Not published; sold through sales. Salesloft now points Drift visitors to 1mind
- Billed by
- Quote-based
Drift alternatives at a glance
| Tool | Best for | Free plan | Starts at | Billed by |
|---|---|---|---|---|
| SpideyChat | Small businesses that want a website assistant with lead capture at a flat price | Yes: 1 assistant, about 375 replies a month, no card | $9.99/mo (Starter); Pro $29.99/mo | Flat monthly plan with a fixed reply allowance |
| Intercom | Support teams that want a full helpdesk with the Fin AI agent | No: 14-day trial | $29 per seat/mo (Essential); Fin AI $0.99 per outcome | Per seat, plus per AI outcome |
| LiveChat | Support teams that want a mature agent console with some AI resolutions included | No: 14-day trial | $19 per user/mo (yearly), $25 monthly; 10 AI resolutions a month included | Per user, plus extra AI resolutions in packs of 50 for $49.50 |
| Tidio | Small shops that want human live chat with an AI add-on | Yes: 50 conversations a month; 50 Lyro AI conversations for the life of the account | $29/mo ($24.17/mo yearly); Lyro AI from $39/mo for 50 AI conversations | Conversations, with AI conversations as a separate meter |
| Crisp | Teams that want a shared inbox with AI, priced per workspace | Yes: 2 seats, no AI credits | $45/mo per workspace (Mini, about 90 automated conversations) | Flat per workspace plus included AI credits |
| Chatbase | Teams that want a well-known train-on-your-data agent with many channels | Yes: 50 message credits a month | $40/mo (Hobby) | Message credits |
| Chatling | One bot across your website and messaging apps | Yes: 200 AI credits | $25/mo ($21/mo yearly) | AI credits |
Each alternative, and when to pick it
We make SpideyChat, so it is listed first. Every other tool is here because it is a real option for someone leaving Drift, with a plain note on who it suits.
1. SpideyChat
Small businesses that want a website assistant with lead capture at a flat price
You want an assistant that learns your website, answers visitors 24/7, captures leads and opens support tickets, and a bill that doesn't change with traffic. This is our product, so weigh this pick accordingly.
Free plan: Yes: 1 assistant, about 375 replies a month, no card. Starts at $9.99/mo (Starter); Pro $29.99/mo.
2. Intercom
Support teams that want a full helpdesk with the Fin AI agent
You run a support team, want ticketing, help centre and chat in one product, and can budget per-outcome AI.
Free plan: No: 14-day trial. Starts at $29 per seat/mo (Essential); Fin AI $0.99 per outcome.
3. LiveChat
Support teams that want a mature agent console with some AI resolutions included
You have agents on chat all day and want AI as a helper inside their console rather than the main responder.
Free plan: No: 14-day trial. Starts at $19 per user/mo (yearly), $25 monthly; 10 AI resolutions a month included.
4. Tidio
Small shops that want human live chat with an AI add-on
Your team answers chats live most of the day and you want AI to cover the overflow.
Free plan: Yes: 50 conversations a month; 50 Lyro AI conversations for the life of the account. Starts at $29/mo ($24.17/mo yearly); Lyro AI from $39/mo for 50 AI conversations.
5. Crisp
Teams that want a shared inbox with AI, priced per workspace
Several people answer chat and email together and you want one inbox for all of it.
Free plan: Yes: 2 seats, no AI credits. Starts at $45/mo per workspace (Mini, about 90 automated conversations).
6. Chatbase
Teams that want a well-known train-on-your-data agent with many channels
You want the most widely used tool in this category and the budget suits you.
Free plan: Yes: 50 message credits a month. Starts at $40/mo (Hobby).
7. Chatling
One bot across your website and messaging apps
You need the same assistant on WhatsApp, Instagram, Telegram or Messenger as well as your site.
Free plan: Yes: 200 AI credits. Starts at $25/mo ($21/mo yearly).
Questions
Is Drift being discontinued?
Salesloft's Drift page says it has transitioned from Drift to 1mind and sends visitors to 1mind for conversational AI, while still showing a Drift login. It gives no end date, so check with Salesloft about your own contract.
What is the cheapest Drift alternative?
SpideyChat at $9.99 a month flat, with a free plan, is the lowest on this list, and it qualifies visitors and captures their details in chat. LiveChat ($19 per user a month, yearly) and Chatling ($25 a month) are next. Prices were checked on each vendor's site on 11 October 2026.
Can these alternatives book sales meetings like Drift did?
Not in the same way. SpideyChat qualifies the visitor and captures a meeting request with their details for your team to confirm; it doesn't write into a calendar. For automatic calendar booking, check each vendor's current feature list before you commit.