Botpress pricing and features

Botpress pricing

Free plan

100 conversations, 3 seats, 3 AI agents, no top-ups or overages.

Free trial

Not verified

Enterprise: Contact sales. Paid prices shown are for annual billing; a monthly toggle exists but monthly figures were not readable. Each conversation includes $0.10 of AI usage; extra AI spend is bought in $10 grants at cost (not on Free). Unused conversations expire monthly.

Botpress pricing page (read on 16 October 2026)

Our take

Editorial opinion, reviewed 16 October 2026.

A good fit for

Teams building custom chat agents for several channels who are comfortable with a visual builder.

Look elsewhere if

You want a low, simple monthly price: paid plans start at $150 a month billed yearly, with AI usage and extra conversations on top.

On pricing

Plus includes 250 conversations a month; extra packs of 100 conversations cost $65.

Features

Confirmed on the vendor’s site Vendor says it is not offered Not verified (not the same as no)

• Yes

  Website chat widget

  “Embed Webchat in an element” source

• Yes

  Learns from your content

  “Add sources to Knowledge Base” source

• Not verified

  Document upload

• Yes

  Voice conversation

  “For voice calls, 3 minutes counts as 1 conversation.” source

• Not verified

  Phone calls

• Yes

  Takes actions on its own

  “Takes real action on refunds, account updates, and multi-step workflows.” source

• Yes

  Hand-off to a person

  “Hot handoff to a human when needed” source

• Yes

  Developer API

  “Botpress Cloud API introduction; Chat API Introduction” source

• Yes

  Integrations

  “Integration guides: HubSpot, Zendesk, WhatsApp, Slack, Google Calendar, Twilio” source

• Yes

  CRM connection

  “HubSpot; Pipedrive (integration guides)” source

• Not verified

  Books appointments

• Yes

  Multiple languages

  “Translator Agent” source

• Yes

  Analytics

  “team analytics” source

• Yes

  Remove branding

  “whitelabel webchat” source

• Yes

  Enterprise controls

  “teams with RBAC” source

What people use it for

Mainly for: Businesses and developers building customer-facing AI agents.

• Website support agents
• WhatsApp and messaging bots
• Escalation to human agents
• Account updates and refunds
• Internal help desks

Sources

• pricing page: botpress.com/pricing
• product page: botpress.com/
• docs: botpress.com/docs/llms.txt

Research note: Monthly-billed prices for Plus and Team not readable (only annual shown). SSO not mentioned on pricing or homepage. Phone channel not confirmed beyond Twilio/Vonage integrations; voice channel is listed under Enterprise. Docs evidence uses page titles from the official docs index.