Industry guides
Guides for recruitment agencies
The enquiries that arrive after hours, the questions your team answers ten times a day, and the leads that go quiet before anyone replies. 8 practical articles on fixing them for recruitment agencies.
See how SpideyChat works for recruitment agenciesNiche Recruiters and Specialist Candidate Questions
Specialist recruiters get detailed questions from candidates and clients in their sector. Why generic answers lose them and how niche agencies can show expertise.
Capturing Job Briefs From Employers Properly
A thin job brief leads to poor shortlists and wasted time. A step-by-step playbook for capturing full vacancy details from employers at first contact.
International Candidates and Multilingual Enquiries
Recruitment agencies receive enquiries from candidates abroad and in many languages. Why these candidates drift away and how agencies can respond in any language.
Recruitment Fee Questions From Hiring Managers
Hiring managers want to understand recruitment fees before they share a vacancy. Example conversations for explaining fees, terms and guarantees clearly.
Temp and Contract Staff Requests That Cannot Wait
Employers needing temporary staff often need them tomorrow. Why urgent staffing requests are lost and how recruitment agencies can respond in time.
Candidate Questions Recruiters Answer Every Day
Candidates ask recruiters the same questions about applications, status and process daily. Example conversations that answer them and free consultants' time.
Candidates and Clients Using the Same Inbox
Recruitment agencies receive candidate and client enquiries through the same channels. Why mixing them slows down the valuable ones and how to separate them.
Client Vacancy Enquiries That Deserve Priority
Employer vacancy enquiries bring recruitment revenue but often wait behind candidate messages. Why client enquiries deserve priority and how to respond fast.