Industry guides
Guides for printing & signage companies
The enquiries that arrive after hours, the questions your team answers ten times a day, and the leads that go quiet before anyone replies. 6 practical articles on fixing them for printing & signage companies.
See how SpideyChat works for printing & signage companiesBusiness Stationery Reorder Questions From Regular Clients
Reorders should take one message and take four. Example conversations that make repeat print ordering effortless.
Exhibition and Display Print Enquiries With Deadlines
Exhibition print arrives late, wrong and urgent. A teardown of why these jobs go wrong and what a printer should ask before accepting one.
Vehicle Wrap and Signage Enquiries That Need Measurements
Vehicle graphics cannot be quoted from a photograph alone. A step-by-step playbook for capturing the details that produce an accurate wrap quote.
Artwork and File Questions Printers Answer Daily
Printers answer the same artwork and file questions every day: formats, bleed, resolution and colour. Example conversations for answering them once and for all.
Print Quote Requests Missing Quantities and Specs
Print quotes depend on quantity, size, stock and finish, but most requests leave them out. A step-by-step playbook for capturing print job specs first time.
Rush Print Jobs and Deadline Questions
Rush print jobs arrive with a deadline and little else. Why urgent print enquiries are lost and how printers can capture them in time.