Industry guides
Guides for opticians & eye clinics
The enquiries that arrive after hours, the questions your team answers ten times a day, and the leads that go quiet before anyone replies. 5 practical articles on fixing them for opticians & eye clinics.
See how SpideyChat works for opticians & eye clinicsHome Visit Eye Tests for Older Patients
Domiciliary eye tests reach people who cannot get to a practice, and the enquiry usually comes from someone else. A playbook for handling them.
Childrens Eye Test Questions Parents Ask
Parents worry about missing a vision problem and do not know when to start. Example conversations that answer confidently without assessing any child.
Contact Lens Enquiries and Repeat Orders
Contact lens wearers ask about trials, fittings, prices and reordering. Why these enquiries go to online retailers and how opticians can keep them.
Eye Test Booking Questions Opticians Hear Daily
Opticians answer the same questions about eye tests, costs and timings every day. Example conversations for answering them clearly and booking more appointments.
Frame and Lens Questions Before Buying Glasses
Customers buying glasses ask about frames, lens options and prices before committing. Example conversations for answering them and helping customers choose.