Industry guides
Guides for event & wedding planners
The enquiries that arrive after hours, the questions your team answers ten times a day, and the leads that go quiet before anyone replies. 15 practical articles on fixing them for event & wedding planners.
See how SpideyChat works for event & wedding plannersLast Minute Catering Enquiries and What to Ask
A caterer with three days notice can rescue an event or ruin a week. A decision guide on which short-notice enquiries to take.
Date Availability Enquiries That Arrive All Weekend
Couples check dates on Sunday afternoons and planners answer on Tuesday. A teardown of the simplest enquiry in the business and why it is lost.
Dietary Requirement Questions Caterers Must Capture
Dietary information gathered late causes real harm. Example conversations that capture it properly and never confirm anything a kitchen must.
Supplier Coordination Questions Clients Ask About Planners
Clients think a planner books suppliers. A playbook explaining the coordination work that actually justifies the fee.
Budget Range Questions Before an Event Planner Quotes
Clients will not say a budget because they do not know one. A worked example planners can publish so the conversation can start.
Ceremony Licensing Questions Couples Ask Venues
Couples assume a pretty venue can hold a ceremony. Example conversations for explaining licensing and registrar arrangements without giving legal advice.
What Per Head Catering Pricing Really Includes
A price per head means nothing until you know what sits inside it. A worked example of building a catering quote so clients can compare honestly.
Corporate Lunch Orders That Arrive After the Office Closes
A week of corporate catering enquiries, most arriving in the evening for lunches the next day, and what changes when they are captured automatically.
Menu Tasting Requests and How Caterers Handle Them
Tastings convert catering enquiries better than any proposal. Example conversations for handling tasting requests without giving away time and food.
Catering Quotes That Stall Without Guest Numbers
Catering enquiries often arrive without guest numbers, dates or dietary needs. Why catering quotes stall and how caterers can capture what they need first time.
Show Round Requests From Engaged Couples
Couples decide on wedding venues during show rounds. A step-by-step playbook for turning enquiries into booked visits and visits into bookings.
Wedding Venue Enquiries That Need Dates and Numbers
Wedding venue enquiries often arrive without a date or guest count. A step-by-step playbook for capturing what venues need to check availability and quote.
Corporate Event Briefs That Need Structure
Corporate event enquiries involve approvals, budgets and attendee logistics. A step-by-step playbook for capturing briefs so planners can propose well.
Event Enquiries With a Date but No Budget
Event enquiries often arrive with a date and an idea but no budget. A step-by-step playbook for capturing the brief and raising budget without putting clients off.
Supplier and Venue Questions Planners Answer Daily
Event planners answer constant questions about venues, caterers and suppliers. Example conversations for handling them and keeping clients confident.