Industry guides
Guides for architecture practices
The enquiries that arrive after hours, the questions your team answers ten times a day, and the leads that go quiet before anyone replies. 11 practical articles on fixing them for architecture practices.
See how SpideyChat works for architecture practicesParty Wall Enquiries From Neighbours and Builders
Party wall enquiries arrive late, from both sides, and often after work has started. A playbook for handling them properly.
Site Visit and Measured Survey Requests From Homeowners
Homeowners ask for a visit before anyone has agreed what the project is. A playbook for making the first visit productive and paid.
Listed Building and Conservation Area Enquiries
Heritage enquiries arrive from owners who do not know what they are allowed to do. Example conversations that explain the process without advising.
Fee Stages and What Each RIBA Stage Actually Delivers
Clients see one fee and imagine one job. A worked example showing what each design stage delivers and why the money is split the way it is.
Damp and Timber Survey Enquiries From Worried Owners
Damp enquiries arrive from frightened owners and buyers with a report in hand. Example conversations that inform without diagnosing anything.
Commercial Survey and Dilapidations Enquiries
Commercial surveys are instructed under lease pressure. A teardown of these enquiries and why they cannot be handled like residential work.
Timing and Report Questions Surveyors Answer Weekly
Once a survey is instructed, the questions turn to timing and access. Example conversations for answering them and keeping transactions moving.
Survey Type Questions Buyers Ask Before Instructing
Buyers rarely understand the difference between survey levels. A decision guide for explaining each level so buyers instruct the one that suits them.
Project Enquiries Architects Should Qualify Early
Architects receive enquiries of every size and stage. A step-by-step playbook for qualifying project enquiries early so the right ones get attention.
Architect Fee Questions That Decide Who Gets the Project
Homeowners compare architects on fees before anything else. Example conversations for explaining architect fees clearly and winning the project.
Planning and Permission Questions Clients Ask Architects
Homeowners ask architects about planning permission before they have even hired one. Example conversations for answering safely and capturing the project.