Customer Support· 3 min read· By The SpideyChat Team

Moving House With Solar Questions

Solar complicates a sale in ways nobody warns owners about. A checklist for moving with a system.


A seller accepts an offer. The solar system has worked faultlessly for six years and she regards it as an asset.

The buyer's solicitor asks for the installation certification, the electrical notification and the warranty documents. She has none of them, because the installer went out of business and she never kept the folder.

The sale is delayed while indemnity arrangements are discussed. The system is fine and the paperwork is what is holding up the transaction.

1. Find the documentation before listing

Installation certificate, electrical notification, warranty documents and any commissioning information. Assembling this before marketing prevents a mid sale delay.

2. Explain what a solicitor will ask for

Buyers' solicitors have a standard set of enquiries about solar, and a seller who knows them in advance can prepare rather than react.

3. Establish ownership clearly

Owned outright, on finance or under a third party roof lease arrangement. These are entirely different for a sale and the third is where transactions become complicated.

4. Explain the roof lease complication honestly

Where a third party owns the panels and leases the roof, the arrangement affects lending and requires specific handling, and it needs raising at the earliest possible point.

5. Explain the finance position

An outstanding loan secured against the system or the property has to be dealt with, and buyers and lenders will want clarity on it.

6. Explain the export arrangement transfer

It sits with the account holder rather than the property. Both parties need to act, and a seller who does nothing continues to be registered against a house they no longer own.

7. Explain the warranty transferability

Whether product and workmanship warranties pass to a new owner, and on what terms. A transferable warranty is a genuine selling point.

8. Provide the performance information

Generation history and monitoring access. A buyer given real figures values the system properly rather than discounting it for uncertainty.

9. Explain the effect on the roof at sale

A survey will comment on the installation, fixings and the roof beneath. A properly installed system is unremarkable and a poor one becomes a negotiating point.

10. Explain whether panels can be taken

Technically possible and almost never sensible. Removal, making good the roof and reinstalling elsewhere costs more than the system is worth secondhand.

11. Explain what the new owner needs to know

Where the inverter is, how monitoring works, what maintenance is needed and who to contact. A short handover document is appreciated and rarely provided.

12. Keep the lifespan picture honest for the buyer

Panel age, likely inverter replacement and remaining warranty, which is the ground in panel lifespan and degradation questions.

13. Keep the export expectations realistic for both parties

What the arrangement actually pays, which is the arithmetic in export tariff and selling back questions.

14. Answer the moving questions before the property is listed

An assistant that explains what documents will be needed, how the export arrangement transfers, what a third party arrangement means and what to hand over to a buyer prevents a sale being delayed by a missing folder. The same records transfer problem appears in records and referral questions before transferring clinics, and the practical setup in how to add a chatbot to wordpress. See features, start at try, and the sector view sits under solar installers.

Frequently asked questions

Does solar add value to a house?
It can, and the effect varies considerably, and a properly documented owned system with transferable warranties is viewed very differently from an undocumented one or one under a third party arrangement.
What documents does a buyer need?
Installation certification, electrical notification, warranty documentation, any performance information and evidence of ownership, all of which a solicitor will request.
Do export payments transfer to the new owner?
Not automatically, since the arrangement is with the account holder, and both the seller and the buyer need to take specific steps around the move.

Want a 24/7 AI Employee for Your Website?

See how SpideyChat can answer customer questions, capture leads and handle enquiries while your team is offline.

No obligation. We will review your website and show you how SpideyChat could work for your business.

Keep reading