Lead Generation· 3 min read· By The SpideyChat Team

Gutter and Fascia Add On Questions

The highest margin work on the round is the work nobody is told about. A checklist for add on services.


A window cleaner works a round of two hundred houses. He offers gutter clearing and fascia cleaning, both of which are worth several times a window clean.

His customers do not know. There is nothing on his van, nothing in his booking messages, and he only mentions it when somebody asks or when a gutter is visibly overflowing.

He is standing beside full gutters every autumn on two hundred properties and selling the work at perhaps a dozen of them.

1. Tell every customer the services exist

The single largest missed opportunity in the trade. Most customers simply do not know, and telling them converts a meaningful proportion immediately.

2. Separate gutter clearing from fascia cleaning

Different jobs, different prices and different results. Customers conflate them and then feel short changed when only one has happened.

3. Explain what clearing actually includes

Debris removal, downpipe check and what happens if a blockage is beyond reach. Vague scope produces the same disputes as anywhere else.

4. Price it visibly

A stated price or range by property type. Add on services hidden behind a request for a quote convert far worse than priced ones.

5. Ask at the moment of maximum relevance

Standing at the property, having seen the gutters. A specific observation about that house beats any advertisement.

6. Use the seasonal trigger

Autumn leaf fall is the obvious moment and a message sent to an existing round in the right fortnight is the highest return marketing available.

7. Offer the camera evidence

A photograph of the gutter before and after. This sells the next job, justifies the price and prevents any argument about whether it was done.

8. Explain the access position

Which properties can be cleared from the ground with poles and cameras, which need more, and what that changes about the price and the scheduling. Saying it upfront prevents a visit that cannot be completed.

9. Bundle sensibly rather than discount blindly

A gutter clear combined with a window visit saves travel and can be priced accordingly, which is a real saving rather than a manufactured one.

10. Add the adjacent services deliberately

Conservatory roofs, solar panels and cladding all use the same access and the same round, which is the ground in solar panel cleaning enquiries from homeowners.

11. Set the frequency expectation

How often gutters actually need clearing for a given property, honestly, which builds a recurring revenue line rather than a one off job.

12. Say what is not included

Repairs, replacement and anything structural. Being clear about the boundary prevents a customer expecting a repair from a cleaning visit.

13. Capture the enquiries that arrive out of hours

Gutter enquiries spike after heavy rain, frequently in the evening, and the business that answers then gets the work.

14. Put the add on services in front of the whole round

An assistant that tells every customer the services exist, prices them by property type, explains the difference between clearing and fascia cleaning and answers an evening enquiry after heavy rain sells work at two hundred properties rather than a dozen. The roofline detail sits in gutter clearing and roofline enquiries alongside windows, the same add on logic in adding sockets and circuit questions, and the setup in how to add a chatbot to wordpress. See pricing, run the numbers on the chatbot ROI calculator, and the sector view sits under cleaning services.

Frequently asked questions

Do window cleaners clear gutters?
Many do, using the same access equipment they already carry, and it is frequently the highest value work available on an existing round that customers never realise is on offer.
What does gutter clearing actually involve?
Usually removing debris from the gutter run, checking that downpipes flow, and in many cases cleaning the fascia and soffit boards, which are separate jobs at separate prices.
When is the best time to ask a customer?
When the cleaner is already at the property and can see the state of the gutters, since a specific observation converts far better than any general advertisement.

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