The best tawk.to alternatives in 2026
Prices checked on each vendor’s pricing page on 1 October 2026. USD, before tax.
What are the best tawk.to alternatives?
The best tawk.to alternatives with AI are SpideyChat (AI-first, free plan, $9.99/mo flat), Tidio (live chat plus Lyro AI), Smartsupp (cheap AI conversations for online shops), Crisp (shared inbox with AI credits), Chatling (website and messaging apps), JivoChat (free live chat with an AI agent add-on) and Zoho SalesIQ (free tier, per-operator plans).
Why people look for a tawk.to alternative
tawk.to's live chat is free, but someone has to answer it. Its AI Assist is a paid add-on from $29 a month, and removing the tawk.to badge is another $29 a month per site. If nobody is free to answer chats, an assistant that replies by itself is the bigger win.
- Free plan
- Yes: free live chat
- Starts at
- AI Assist from $29/mo; branding removal $29/mo per site
- Billed by
- Free core, paid add-ons (AI is credit-metered)
tawk.to alternatives at a glance
| Tool | Best for | Free plan | Starts at | Billed by |
|---|---|---|---|---|
| SpideyChat | Small businesses that want a website assistant with lead capture at a flat price | Yes: 1 assistant, about 375 replies a month, no card | $9.99/mo (Starter); Pro $29.99/mo | Flat monthly plan with a fixed reply allowance |
| Tidio | Small shops that want human live chat with an AI add-on | Yes: 50 conversations a month; 50 Lyro AI conversations for the life of the account | $29/mo ($24.17/mo yearly); Lyro AI from $39/mo for 50 AI conversations | Conversations, with AI conversations as a separate meter |
| Smartsupp | Online shops that want cheap AI conversations | Yes: 25 conversations a month | Mira AI from $16/mo per 100 conversations (annual) | AI conversations |
| Crisp | Teams that want a shared inbox with AI, priced per workspace | Yes: 2 seats, no AI credits | $45/mo per workspace (Mini, about 90 automated conversations) | Flat per workspace plus included AI credits |
| Chatling | One bot across your website and messaging apps | Yes: 200 AI credits | $25/mo ($21/mo yearly) | AI credits |
| JivoChat | Teams that want free live chat for several agents | Yes: up to 5 agents | AI Agent $69/agent/mo (annual), on top of a seat plan | Per agent |
| Zoho SalesIQ | Businesses already using Zoho CRM | Yes: 3 operators, 100 chat sessions a month | Per-operator plans (see site) | Per operator |
Each alternative, and when to pick it
We make SpideyChat, so it is listed first. Every other tool is here because it is a real option for someone leaving tawk.to, with a plain note on who it suits.
1. SpideyChat
Small businesses that want a website assistant with lead capture at a flat price
You want an assistant that learns your website, answers visitors 24/7, captures leads and opens support tickets, and a bill that doesn't change with traffic. This is our product, so weigh this pick accordingly.
Free plan: Yes: 1 assistant, about 375 replies a month, no card. Starts at $9.99/mo (Starter); Pro $29.99/mo.
2. Tidio
Small shops that want human live chat with an AI add-on
Your team answers chats live most of the day and you want AI to cover the overflow.
Free plan: Yes: 50 conversations a month; 50 Lyro AI conversations for the life of the account. Starts at $29/mo ($24.17/mo yearly); Lyro AI from $39/mo for 50 AI conversations.
3. Smartsupp
Online shops that want cheap AI conversations
You run an online store and want a low cost per AI conversation.
Free plan: Yes: 25 conversations a month. Starts at Mira AI from $16/mo per 100 conversations (annual).
4. Crisp
Teams that want a shared inbox with AI, priced per workspace
Several people answer chat and email together and you want one inbox for all of it.
Free plan: Yes: 2 seats, no AI credits. Starts at $45/mo per workspace (Mini, about 90 automated conversations).
5. Chatling
One bot across your website and messaging apps
You need the same assistant on WhatsApp, Instagram, Telegram or Messenger as well as your site.
Free plan: Yes: 200 AI credits. Starts at $25/mo ($21/mo yearly).
6. JivoChat
Teams that want free live chat for several agents
You have a few agents answering chat and want to add AI to that same seat-based setup.
Free plan: Yes: up to 5 agents. Starts at AI Agent $69/agent/mo (annual), on top of a seat plan.
7. Zoho SalesIQ
Businesses already using Zoho CRM
Your sales team lives in Zoho and you want chat data in the same place.
Free plan: Yes: 3 operators, 100 chat sessions a month. Starts at Per-operator plans (see site).
Questions
Is there a free tawk.to alternative with AI?
Yes. SpideyChat's Free plan includes AI answers (about 375 replies a month) with no card. Tidio, Smartsupp and Chatling also have free plans with a small AI allowance.
Does tawk.to have AI?
Yes, as a paid add-on called AI Assist, from $29 a month when checked in October 2026, metered in credits. The core live chat stays free.
How do I switch from tawk.to?
Create your new assistant, then replace the tawk.to script on your site with the new one. With SpideyChat, enter your website address so it learns your pages, then paste its one-line code where the tawk.to code was.